点评:This day trip was sold to us at our resort. The video advertisement looked absolutely amazing, looked like a beautiful modern resort promising an amazing day experience. We were picked up from our resort right on time in a lovely bus. All was looking very promising. Lovely driver, good little bus. Arrived at the port and we were checked in promptly. Then we walked out to the vessel. I was a bit concerned getting on, it looked like an old double story fishing boat. I was instantly a bit sceptical about the quality of the day as we had paid quite a bit for the family to experience this trip. They stated to us it’s a 40-45 minute boat ride weather dependant. We went on a lovely calm day but the boar ride both ways was 1 hour and 5 mins. We pulled in to the island and the island itself looked absolutely magical. Just like all the pictures. We were so excited! Crystal clear waters, welcomed by lovely Fijian people singing it was lovely. We were all hustled of the boat and told to go to the main “shack” for instructions. The main shack where the bar was with some seating was in extreme disrepair. All the paintwork and wood was rotting, all sand flooring. Then a small ?stage like area with a large book box that they later blasted like a rave for the remainder of the day. We all gathered inside and were provided with a brief explanation of ammenities offered. We were then told “fish feeding” would leave on a boat in 15 mins. It didn’t allow much time for sunscreen or to get changed so everyone was hurrying around. The boat for fish feeding, again was a steel boat, with x1 small “glass bottom section”that the majority of the boat could not visualise. Only maybe the front ?4 passengers. The rest of the occupants couldn’t see anything as it was completely covered in for the rest of the boat. The “glass bottom” itself was heavily cracked and in a state of disrepair. The drivers hardly spoke to anyone. Experience lasted ?15-20mins. We went back to explore the island. We were given morning tea that consisted of x2 options of dry biscuits, tea or coffee. Dismal. All the buildings were in extreme disrepair. Some with nails hanging out ect. We were told we could use the pools and ammenities while on the island. We arrived to be told pools are closed. There was a lot of rubbish and broken pieces of glass scattered around which made it hard to walk around and avoid, especially because there is nowhere that is not a sand ground. You need to wear some sort of footwear. There appeared to be plenty of staff around, all were quite friendly but none really went out of there way to help you with anything. There was a few activities provided throughout the day, I have to say all the activities listed were performed/provided but it was all extreamly LOW quality. Like the most basic of basic. It’s such a shame because the island itself is absolutely stunning. We arrived at 10am. By 12 we were counting down the hours until he could escape and go home to our beautiful resort. We took the time to walk around the island. The pity anyone who has spent the money to stay here, we had a look at some of the rooms and I cannot believe they are even using them they are so old, awful and dilapidated. Actual holes in wooden decks, nails hanging out ect. I cannot believe a resort in this state operates at all. The awful rooms appeared to be the majority but there was a small section the appeared newer and to be fair, those rooms (looking only at the room) looked like a basic 2.5-3 star. Mainly because of the magical views. The whole resort was super run down. I think in the ?60-70’s when it was built it would have been stunning. But it’s been neglected far far too long. We did the turtles, fish feeding, snorkeling, cooking class and swam in the clear seas around the island. The snorkeling was good, lots of fish to see, disappointing no explanation or anything from the men driving the boat, not did they care or assist if anyone needed anything. A young girl was crying and panicking in the water saying help me help me, the men on the boat didn’t bat an eyelid or assist, so I swam over and got the girl back to the boat, even then- they didn’t even assist her back on to the vessel and her parents had to grab her up. ?no apparent duty of care to the occupants. Lunch was basic but ok. Served hot chips, chicken, pork, ?3 different salads, bread rolls. Drinks bear wine soft drinks were provided throughout the day. Afternoon tea was scones tea coffee which was nice. Don’t go upstairs at the shack, I think this area should be locked up so people don’t go wandering up like we did, it was completely abandoned. Rubbish everywhere and looked like a dusty, grimy dirty dump ground for any old curtains, ect like- literally old rugs and curtains and rubbish all of the floor…. Overall my entire party and everyone on our tour bus talking about it on the way home were extremely disappointed in the day and experience. It was a complete rip off. It was not what was advertised and promised. It’s hard because technically they delivered on everything that was offered but it was beyond poor quality and for the prices paid- a complete rip off. Avoid and run. Please see pics!
翻译:度假村向我们推销了这次一日游。视频广告看起来非常棒,看起来像是一个美丽的现代化度假村,承诺提供精彩的一日游体验。一辆漂亮的巴士准时从度假村接我们。一切看起来都很有希望。司机很可爱,小巴士也不错。到达港口后,我们很快就办理了登船手续。然后我们走到船上。我有点担心上船,它看起来像一艘旧的双层渔船。我立刻对这一天的质量有点怀疑,因为我们为全家人体验这次旅行付了不少钱。他们告诉我们,乘船需要 40-45 分钟,具体取决于天气。我们去的时候天气很平静,但往返的船程需要 1 小时 5 分钟。我们驶入岛屿,岛屿本身看起来绝对神奇。就像所有照片一样。我们太兴奋了!清澈的海水,可爱的斐济人唱歌欢迎我们,真是太美了。我们都被催促着下了船,并被告知去主“小屋”寻求指示。酒吧所在的主棚屋破旧不堪,只有几张座椅。所有的油漆和木材都腐烂了,地板全是沙子。然后是一个像舞台一样的小区域,里面放着一个大书箱,他们随后在当天的剩余时间里像狂欢派对一样大声喧哗。我们都聚集在里面,他们向我们简要介绍了所提供的便利设施。然后我们被告知“喂鱼”将在 15 分钟后乘船出发。没有太多时间涂防晒霜或换衣服,所以每个人都匆匆忙忙。喂鱼的船也是一艘钢船,有 1 个小的“玻璃底部分”,船上的大多数人都看不到。可能只有前面 4 名乘客。其余乘客什么也看不见,因为船的其余部分都被玻璃底完全覆盖了。“玻璃底”本身严重破裂,处于失修状态。司机几乎不和任何人说话。体验持续了 15-20 分钟。我们回去探索岛屿。他们给我们提供了早茶,包括干饼干、茶或咖啡两种选择。很糟糕。所有的建筑都处于极度失修状态。有些建筑的钉子都露了出来。他们告诉我们在岛上时可以使用游泳池和便利设施。我们到达时被告知游泳池已关闭。周围散落着很多垃圾和碎玻璃,很难走动和避开,尤其是因为没有地方不是沙地。你需要穿某种鞋子。周围似乎有很多工作人员,都很友好,但没有人真正竭尽全力帮助你做任何事情。全天提供一些活动,我不得不说,所有列出的活动都有进行/提供,但质量都非常低。就像最基本的活动一样。这真是太可惜了,因为这个岛本身就非常漂亮。我们早上 10 点到达。到 12 点,我们开始倒计时,直到他可以离开并回到我们美丽的度假村。我们花时间在岛上散步。任何花钱住在这里的人都值得同情,我们看了一些房间,我简直不敢相信他们居然还在使用它们,它们太旧、太糟糕、太破旧了。木甲板上真的有洞,钉子露在外面等等。我简直不敢相信这种状态下的度假村居然还在营业。糟糕的房间似乎占了大多数,但有一小部分看起来比较新,公平地说,那些房间(只看房间)看起来像是基本的 2.5-3 星级。主要是因为那里的景色太迷人了。整个度假村都破旧不堪。我想在 60-70 年代建造的时候,它一定很漂亮。但它被忽视了太久了。我们看了海龟、喂鱼、浮潜、烹饪课,还在岛上清澈的海水里游泳。浮潜很棒,有很多鱼可看,令人失望的是,驾驶船只的人没有做任何解释,他们也不关心或帮助任何人是否有需要。一个小女孩在水里哭喊着,惊慌地喊着救我救我,船上的人连眼睛都没眨一下,也没有帮忙,于是我游过去,把女孩带回了船上,但即便如此,他们甚至没有帮助她回到船上,她的父母不得不把她扶起来。显然没有对船上的人员承担起照顾的责任。午餐很简单,但也还可以。供应热薯条、鸡肉、猪肉、三种不同的沙拉和面包卷。全天提供饮料、葡萄酒和软饮料。下午茶是烤饼、茶、咖啡,很不错。不要上棚屋的楼上,我认为应该把这个区域锁起来,这样人们就不会像我们一样到处乱逛,这里完全被废弃了。到处都是垃圾,看起来就像一个布满灰尘、污秽不堪的垃圾场,到处都是旧窗帘等,地板上到处都是旧地毯、窗帘和垃圾……总的来说,我们整个团队以及旅游巴士上所有在回家路上谈论此事的人都对这一天和这一经历感到非常失望。这完全是欺骗。这与广告和承诺不符。这很难,因为从技术上讲,他们提供了所有的东西,但质量太差,而且价格太贵,完全是骗人的。避免并逃跑。请看图片!