旅行
账户
Inspire0960348****
A journey full of “eeek” at this hotel
Hotel El Prado的点评
点评：I wanted to LOVE this hotel but that didn’t happen. Management was very helpful, but I sense the workers try their best to manage the many issues the hotel has—it’s like they patch things up with a bandaid, but the hotel needs major renovation.
Good: lots of space, helpful workers
Bad:
1. My room smelled moldy and musty. First floor- non executive are— I walk in and my head starts to hurt and my eyes sting. I had to sleep with a mask because they told me management may be able to do something the next morning.
2. Music was on until about 12:30AM
3. Management was kind enough to upgrade my room to an exec suite, but that room’s AC was on at 19c.. terribly cold and after 4 attempts to fix the problem, I had to just live with how cold it was.
4. Kitchen staff- I waited an hour and 1/2 for dinner one night-after many requests
5. My room had black mold around the vent
6. Toilet button didn’t work- had to ask for someone to fix it
7. Bathtub knob fell
Again- most of the staff were kind, but I won’t stay at this hotel again.
Good: lots of space, helpful workers
Bad:
1. My room smelled moldy and musty. First floor- non executive are— I walk in and my head starts to hurt and my eyes sting. I had to sleep with a mask because they told me management may be able to do something the next morning.
2. Music was on until about 12:30AM
3. Management was kind enough to upgrade my room to an exec suite, but that room’s AC was on at 19c.. terribly cold and after 4 attempts to fix the problem, I had to just live with how cold it was.
4. Kitchen staff- I waited an hour and 1/2 for dinner one night-after many requests
5. My room had black mold around the vent
6. Toilet button didn’t work- had to ask for someone to fix it
7. Bathtub knob fell
Again- most of the staff were kind, but I won’t stay at this hotel again.
翻译：我想爱上这家酒店，但那并没有发生。管理层非常乐于助人，但我感觉工作人员尽了最大努力来解决酒店存在的许多问题——就像他们用创可贴修补东西一样，但酒店需要大修。
优点：空间很大，工作人员乐于助人
缺点：
1. 我的房间有霉味。一楼-非行政房-我走进去，头开始疼，眼睛刺痛。我不得不戴着口罩睡觉，因为他们告诉我管理层可能会在第二天早上做些什么。
2. 音乐一直开到凌晨 12:30
3. 管理层很好心地将我的房间升级为行政套房，但那个房间的空调开到 19 摄氏度……非常冷，经过 4 次尝试解决问题后，我不得不忍受寒冷。
4. 厨房工作人员——有天晚上，我等了一个半小时才吃上晚餐——尽管我多次请求过。5. 我的房间通风口周围有黑色霉菌。6. 马桶按钮坏了——不得不找人修理。7. 浴缸把手掉了。
再次——大多数工作人员都很友善，但我不会再住在这家酒店了。
优点：空间很大，工作人员乐于助人
缺点：
1. 我的房间有霉味。一楼-非行政房-我走进去，头开始疼，眼睛刺痛。我不得不戴着口罩睡觉，因为他们告诉我管理层可能会在第二天早上做些什么。
2. 音乐一直开到凌晨 12:30
3. 管理层很好心地将我的房间升级为行政套房，但那个房间的空调开到 19 摄氏度……非常冷，经过 4 次尝试解决问题后，我不得不忍受寒冷。
4. 厨房工作人员——有天晚上，我等了一个半小时才吃上晚餐——尽管我多次请求过。5. 我的房间通风口周围有黑色霉菌。6. 马桶按钮坏了——不得不找人修理。7. 浴缸把手掉了。
再次——大多数工作人员都很友善，但我不会再住在这家酒店了。
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