旅行
账户
Isabelle F
Worst experience possible
Driver in Florence的点评
点评：VERY BAD!
Booking this company was by far the worst decision I made during my 4 month trip to Europe. I booked a private driver & asked about the itinerary. I received no information about the itinerary & therefore made a lunch booking myself. When the driver (who is also the company/owner) rocked up, I told him where our lunch was and what time, he started shouting & yelling that I was on a tour and I could not book lunch myself or I have to pay 70€ extra (even though it was on the way to Siena which is where I asked to go). This lunch also meant he has 3 of the 8hrs to himself so it was a win for him. I said no I did not book a tour, I booked a driver. He kept yelling. Later on the journey we asked a question about something we drove past. He yelled at us and said he was just a driver not a tour guide and we need to pay extra if we want a tour guide (you can understand my frustrating due to his earlier abuse). He later threatened to leave us on the street when we insisted he drop us at our pre paid lunch on the way to Siena. He bullied me into paying the extra 70€. He also said we would have time to go to another location on the way back to Florence & then when we left Siena early in order to get there in time he said he ran out of time and now we have to pay extra to go there too. The whole day was a huge stress on myself and my elderly parents. There was a lot of racism towards us, a lot of abuse & disrespect. This was easily the worst experience as a tourist of my life & I guarantee you that spending the extra money for anyone else is worth it - I was googling cab prices thinking we wouldn’t get taken home.
Booking this company was by far the worst decision I made during my 4 month trip to Europe. I booked a private driver & asked about the itinerary. I received no information about the itinerary & therefore made a lunch booking myself. When the driver (who is also the company/owner) rocked up, I told him where our lunch was and what time, he started shouting & yelling that I was on a tour and I could not book lunch myself or I have to pay 70€ extra (even though it was on the way to Siena which is where I asked to go). This lunch also meant he has 3 of the 8hrs to himself so it was a win for him. I said no I did not book a tour, I booked a driver. He kept yelling. Later on the journey we asked a question about something we drove past. He yelled at us and said he was just a driver not a tour guide and we need to pay extra if we want a tour guide (you can understand my frustrating due to his earlier abuse). He later threatened to leave us on the street when we insisted he drop us at our pre paid lunch on the way to Siena. He bullied me into paying the extra 70€. He also said we would have time to go to another location on the way back to Florence & then when we left Siena early in order to get there in time he said he ran out of time and now we have to pay extra to go there too. The whole day was a huge stress on myself and my elderly parents. There was a lot of racism towards us, a lot of abuse & disrespect. This was easily the worst experience as a tourist of my life & I guarantee you that spending the extra money for anyone else is worth it - I was googling cab prices thinking we wouldn’t get taken home.
翻译：很坏！
预订这家公司是我在 4 个月的欧洲之旅中做出的最糟糕的决定。我订了一位私人司机并询问了行程。我没有收到有关行程的信息，因此自己预订了午餐。当司机（也是公司/老板）惊慌失措时，我告诉他我们的午餐在哪里以及什么时间，他开始大喊大叫，说我正在旅行，我不能自己预订午餐，否则我必须支付 70 美元额外收费（尽管它是在去锡耶纳的路上，这是我要求去的地方）。这顿午餐也意味着他可以在 8 个小时中独享 3 个小时，所以这对他来说是一场胜利。我说不，我没有预订旅游，我预订了司机。他不断地大喊大叫。后来在旅途中我们问了一个关于我们开车经过的东西的问题。他对我们大喊大叫，说他只是司机而不是导游，如果我们想要导游，我们需要额外付费（你可以理解我因为他之前的虐待而感到沮丧）。后来，当我们坚持让他在去锡耶纳的路上吃我们预付的午餐时，他威胁要把我们留在街上。他胁迫我支付额外的 70 欧元。他还说我们在返回佛罗伦萨的路上有时间去另一个地方，然后当我们提前离开锡耶纳以便及时到达那里时，他说他没时间了，现在我们也必须支付额外费用才能去那里。一整天我和年迈的父母都承受着巨大的压力。我们受到很多种族主义、虐待和不尊重。这无疑是我一生中最糟糕的游客经历，我向你保证，为其他人多花点钱是值得的——我在谷歌上搜索出租车价格，以为我们不会被带回家。
预订这家公司是我在 4 个月的欧洲之旅中做出的最糟糕的决定。我订了一位私人司机并询问了行程。我没有收到有关行程的信息，因此自己预订了午餐。当司机（也是公司/老板）惊慌失措时，我告诉他我们的午餐在哪里以及什么时间，他开始大喊大叫，说我正在旅行，我不能自己预订午餐，否则我必须支付 70 美元额外收费（尽管它是在去锡耶纳的路上，这是我要求去的地方）。这顿午餐也意味着他可以在 8 个小时中独享 3 个小时，所以这对他来说是一场胜利。我说不，我没有预订旅游，我预订了司机。他不断地大喊大叫。后来在旅途中我们问了一个关于我们开车经过的东西的问题。他对我们大喊大叫，说他只是司机而不是导游，如果我们想要导游，我们需要额外付费（你可以理解我因为他之前的虐待而感到沮丧）。后来，当我们坚持让他在去锡耶纳的路上吃我们预付的午餐时，他威胁要把我们留在街上。他胁迫我支付额外的 70 欧元。他还说我们在返回佛罗伦萨的路上有时间去另一个地方，然后当我们提前离开锡耶纳以便及时到达那里时，他说他没时间了，现在我们也必须支付额外费用才能去那里。一整天我和年迈的父母都承受着巨大的压力。我们受到很多种族主义、虐待和不尊重。这无疑是我一生中最糟糕的游客经历，我向你保证，为其他人多花点钱是值得的——我在谷歌上搜索出租车价格，以为我们不会被带回家。
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