点评:This company is a con. The pass information on the website is inaccurate and incomplete. It does not list all of the exceptions so you get conned and some passes have contradictory and confusing info. Because of this, I checked with employees at the JR office to make sure the trains I wanted to take were covered under a pass before I bought it. I was reassured they were because they were JR trains and the the pass said I could use the JR line. Got to Kyoto and could not proceed to Kanazawa as planned because this was incorrect information. JR office at Sannomiya that gave incorrect info twice refused to refund and no one is responding to my online complaint. Just scamming tourists. Even when trains are cancelled due to weather and you can't compete your trip on a one day pass they don't issue a refund.
翻译:这家公司是个骗子。网站上的通票信息不准确也不完整。它没有列出所有的例外情况,所以你会被骗,而且有些通票的信息相互矛盾且令人困惑。因此,在购买通票之前,我与 JR 办公室的工作人员核实过,以确保我想要乘坐的火车在通票的承保范围内。我确信它们是 JR 列车,而且通票上说我可以使用 JR 线。到了京都,由于信息不正确,我无法按计划前往金泽。三宫的 JR 办公室两次提供了错误信息,他们拒绝退款,也没有人回应我的在线投诉。他们就是在欺骗游客。即使火车因天气原因取消,你无法使用一日通票完成旅行,他们也不会退款。