点评:I am absolutely appalled by my experience with Smart Parking Ltd. I paid for parking in their car park, did not park illegally, and yet, because I went over by just 15 minutes, I am being charged a ridiculous £60 fine. Instead of providing a reasonable option to simply pay the difference, they have chosen to penalise drivers with an extortionate fee.
This is nothing short of a cash grab, and they should be ashamed. The system is clearly designed to exploit minor overstays rather than offer fair and transparent pricing. I will never use this car park again, and frankly, it seems like it would have been cheaper to park on double yellow lines and take the risk of a council fine!
If you’re considering using this car park, don’t—find somewhere else where customer fairness actually matters.
翻译:我对 Smart Parking Ltd 的体验感到非常震惊。我在他们的停车场支付了停车费,并没有违规停车,然而,因为我只超了 15 分钟,我就被罚款了 60 英镑。他们没有提供支付差额的合理选择,而是选择以高昂的费用惩罚司机。
这简直就是捞钱,他们应该感到羞耻。该系统显然是为了利用轻微的超额停车行为而设计的,而不是提供公平透明的定价。我再也不会使用这个停车场了,坦率地说,似乎把车停在双黄线上并冒着被市议会罚款的风险会更便宜!
如果您正在考虑使用这个停车场,请不要这样做——找一个真正重视客户公平的地方。