点评:Used to love this place, but I now know it’s great if you are abled bodied and don’t cause a problem.
After struggling with a back (disc) injury after booking the tickets, my friend contacted the venue to ask for some access support and was told it would be ok (no idea what that meant, but assumed a chair would be provided).
After struggling to get about the venue to find a member of staff, asked 4 separate individuals who said “sorry we don’t have any chairs to give you”.
After 20 minutes of standing with crutches I couldn’t cope any more and ended up sat on the floor to get a bit of relief. It’s only then (when I’m being a hazard to others and causing an obstruction) that I’m offered a stool and the option to be moved to the ‘disabled’ area by a security guard.
I spent the first 30 minutes of the concert trying to cry in secret because I felt worse than when I came in and unable to leave because I needed recovery time. It’s hard enough battling to get medical appointments and managing pain and trying to stay positive without being made to feel like a complete inconvenience that nobody can be bothered to help. I got the impression that I was too old and the staff just didn’t have any empathy. (I’m 43 and far from old!!)
The only positive was the concert was fab and I eventually managed to enjoy a couple of songs, but the whole ordeal made my physical situation worse and sent me backwards and in now in bed again!
Thanks a lot!!
翻译:以前很喜欢这个地方,但现在我知道,如果你身体健全,不会造成麻烦,这里就很棒。
订票后,我的朋友背部(椎间盘)受伤,于是联系了场地,要求提供一些出入支持,并被告知没问题(不知道那是什么意思,但以为会提供一把椅子)。
在场地里四处寻找工作人员后,我问了 4 个人,他们都说“很抱歉,我们没有椅子给你”。
拄着拐杖站了 20 分钟后,我再也受不了了,最后坐在地板上放松一下。只有那时(当我对他人构成危险并造成阻碍时),保安才会给我一把凳子,并让我选择移到“残疾人”区。
音乐会的前 30 分钟,我一直在偷偷哭泣,因为我感觉比刚进来时更糟糕,而且无法离开,因为我需要恢复时间。争取就诊、控制疼痛、保持乐观已经够难的了,更别说感觉自己完全不方便,没人愿意帮忙了。我觉得我太老了,工作人员根本没有同情心。(我 43 岁了,还远没有老!!)
唯一积极的一点是音乐会很棒,我最终还是欣赏了几首歌,但整个过程让我的身体状况更糟,让我倒退了,现在又躺在床上了!
非常感谢!!