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Richard S
Terrible service at restaurant and no organization of their events.
Mount Palomar Winery的点评
点评：First, I would like to say we've been members for almost 3 years. Our first few years were great, and we enjoyed watching the construction, and looked forward to the renovations that were happening. It has turned out just beautiful! The last 4 times we've been in, we've noticed a change in the service at the restaurant. The wines have been just OK. But the winery pourers we've had were great, especially, The Dude, Tim & especially Rhonda. We live in OC, so it's not really close to us, but we decided to try one of their events, The Hawaiian Luai On Sunday August 18. We got our tickets, got a place at the Pechanga, and also decided to try their brunch as we had never tried that either. To say the least, both were disasters! It took 45 minutes to finally complain about where our food was. He forgot, he admitted. Food finally came & it was cold. I sent it back & waiter said he would comp my order. I ordered the chilaquiles which were horrible. Soggy Chips with 1 egg. Then we decided to listen to the band "Still Kicking". Excellent! In fact, all the bands we've seen there have been great! We got to the winery at 5:30 pm for the event which was from 6 to 9 pm. Finally, around 7, they told us the buffet was ready. WE all get in line going up a hill to the buffet, and in the meantime, the show started! We missed 4 different dances that we couldn't even see while in line. WE finally get up to the food & they're running out of food. I had to give my husband some of my chicken, and he didn't get any macaroni salad. This was a ticketed event, so they should have been prepared with enough food. We got to see 1/2 the show & then the fire dancers came on for over 30 minutes. They didn't start the raffle till 9:15 pm. This event was so unorganized I would never go to another event there if it was free! We are seriously considering stopping our club membership. Sad because it is a beautiful winery with gorgeous views. So disappointed.
Richard S.
Richard S.
翻译：首先，我想说我们已经加入会员近 3 年了。最初几年过得非常愉快，我们喜欢观看施工，并期待正在进行的翻修。结果非常漂亮！最近四次来这里时，我们注意到餐厅的服务发生了变化。葡萄酒还行。但我们遇到的酒庄倒酒师都很棒，尤其是 The Dude、Tim 和 Rhonda。我们住在 OC，所以离我们不是很近，但我们决定参加他们的一项活动，即 8 月 18 日星期日的夏威夷鲁艾。我们拿到了票，在 Pechanga 找到了一个位置，还决定尝试他们的早午餐，因为我们也从未尝试过。至少可以说，两次都是灾难！我们花了 45 分钟才终于抱怨我们的食物在哪里。他承认，他忘了。食物终于来了，但很冷。我把它退了回去，服务员说他会补偿我的订单。我点了墨西哥玉米卷，味道很难吃。湿薯片加 1 个鸡蛋。然后我们决定听乐队“Still Kicking”。太棒了！事实上，我们在那里看到的所有乐队都很棒！我们下午 5:30 到达酒庄，参加从晚上 6 点到 9 点的活动。最后，大约 7 点，他们告诉我们自助餐已经准备好了。我们都排队上山去自助餐，与此同时，表演开始了！我们错过了 4 种不同的舞蹈，在排队时我们甚至看不到。我们终于到了吃饭的地方，他们的食物已经吃完了。我不得不给我丈夫一些鸡肉，他没有得到任何通心粉沙拉。这是一个需要买票的活动，所以他们应该准备足够的食物。我们看了一半的表演，然后火舞者表演了 30 多分钟。他们直到晚上 9:15 才开始抽奖。这个活动组织得非常混乱，如果是免费的，我永远不会去那里参加其他活动！我们正在认真考虑停止我们的俱乐部会员资格。很遗憾，因为这是一家风景优美的酒庄。太失望了。
Richard S.
Richard S.
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