点评:Waiting at the counter for hot food to start at 4.30pm. I decided just after 4.30 not to wait any longer for it so I asked the man if I could have soup instead, because the soup was ready and people were queueing up with bowls of it. He said 'You could have asked for that ten minutes ago!' Well, yes, of course I could have. I knew that. I am not stupid. I explained to him that I had only just made the decision. Not that I needed to explain myself in any way. I'm allowed to change my mind. Why did he have to have such an attitude? I had been patient and quiet and I was nice! I think he was very stressed but he needs to rein it in and not vent on the customers. Anyway, just then, the hot food arrived, so I asked for a hot dish after all. It was very tasty but I was given a rather small portion, bulked out with a massive portion of green salad. The salad:hot food proportion was all wrong. Too much salad, too little hot food. The hot food, even though it had only just arrived on the hotplate, was a bit lukewarm, as is usual for this place.
翻译:下午 4:30,我在柜台等热食开始供应。4:30 刚过,我就决定不再等了,所以我问服务员是否可以改吃汤,因为汤已经做好了,人们正端着碗排队。他说:“你十分钟前就可以要这个了!”好吧,是的,我当然可以。我知道这一点。我并不笨。我向他解释说我刚刚才做出这个决定。我不需要以任何方式解释自己。我可以改变主意。他为什么要这样?我一直很耐心、很安静,而且我很友善!我觉得他压力很大,但他需要控制住自己,不要把气撒在顾客身上。不管怎样,就在这时,热食来了,所以我还是要了一道热菜。味道很好,但我的份量很小,还加了一大份蔬菜沙拉。沙拉和热食的比例完全不对。沙拉太多,热食太少。尽管热食刚刚送到电炉上,但却感觉有点不冷不热,这对于这家餐厅来说很常见。