点评:My friend and I booked Funny Girls for Saturday, March 8th. We travelled from Edinburgh, Scotland, and it has always been on our bucket list to visit this iconic venue. We purchased VIP seats and the three-course meal and had been looking forward to the night for so long.
The meal was wonderful, the hosts could not have been kinder, the entertainment was absolutely incredible, everyone was so talented, We were having the best night until...
My friend was at the bar purchasing drinks (it was her round) the lady couldn't understand her order.. she had asked for 2 double vodkas with orange and lemonade, in which she recieved a double vodka with orange and a double vodka with lemonade (easy mistake) my friend tried to explain the misunderstanding but the lady was incredibly hostile, so my friend called me over. I explained again what we wanted, while the lady serving, flicked her hair at me and rolled her eyes. I couldn't help myself and explained to her what a let down her customer service skills were, especially as everyone else had been so incredibly nice and accommodating, she laughed in my face and walked away..
It made my friend in particular feel really awkward from then on after, we could see her bitching and laughing about us from behind the bar, which made the rest of the night a really awkward situation. We told one of the drag Queens who was doing the table service (and who was SO lovely by the way) about the rude lady behind the bar in which she told us that was the second complaint she's received that night.. so it wasn't just because she couldn't understand our Scottish accent like we initially thought, if others felt the same, and strongly enough to complaint.
She is a discredit to your wonderful place, and the atmosphere that was so camp, and so wonderful, was ruined by the nasty sour puss behind the bar. Beyond disappointed.
翻译:我和朋友预订了 3 月 8 日星期六的 Funny Girls 演出。我们从苏格兰爱丁堡出发,参观这个标志性场所一直是我们的愿望清单。我们购买了 VIP 座位和三道菜的晚餐,期待这个夜晚已经很久了。
晚餐很棒,主人非常友善,娱乐活动绝对令人难以置信,每个人都很有才华,我们度过了最美好的夜晚,直到……
我的朋友在酒吧买饮料(这是她的一轮),那位女士听不懂她的订单。她要了两杯橙汁和柠檬水的双份伏特加,结果她收到了一杯橙汁双份伏特加和一杯柠檬水双份伏特加(很容易犯的错误),我的朋友试图解释误会,但那位女士非常不友好,所以我的朋友叫我过去。我再次解释了我们想要什么,而服务女士则向我甩了甩头发,翻了个白眼。我忍不住向她解释了她的客户服务技能有多令人失望,尤其是当其他人都非常友好和乐于助人的时候,她当着我的面笑了笑,走开了。
从那时起,这让我的朋友特别尴尬,我们可以看到她在吧台后面抱怨和嘲笑我们,这让那天晚上的其余时间都变得非常尴尬。我们告诉了一位提供餐桌服务的变装皇后(顺便说一句,她非常可爱)关于吧台后面那位粗鲁的女士,她告诉我们这是她那天晚上收到的第二起投诉。所以这不仅仅是因为她听不懂我们的苏格兰口音,就像我们最初想的那样,如果其他人也有同样的感觉,并强烈到要投诉。
她玷污了你美妙的地方,如此做作、如此美妙的氛围被吧台后面那个令人讨厌的酸溜溜的家伙破坏了。太失望了。