点评:This hotel truly deserves a solid 5-star rating! After the refurbishment, the rooms are beautifully designed, and the layout of the hotel is superb. A special shout-out to BOBBY at the reception. As an Ambassador Elite member, I had grown disillusioned with Marriott and was ready to move on from the brand, but Bobby completely changed my perspective. His welcome check-in was exceptional—warm, welcoming, and informative. Bobby has all the qualities of a future GM in any hotel chain; he truly has everything down to a science. He was incredibly knowledgeable about the hotel, shared helpful tips, and even provided us with a full schedule of activities.
As an Ambassador Elite, I’ve stayed at countless Marriott properties, including Ritz-Carltons, JW Marriotts, and other luxury brands, and I can confidently say that Bobby's service was unlike anything I’ve ever experienced. No one at any of those properties has provided the impeccable, unforgettable service that Bobby did. His attention to detail and dedication to guest satisfaction has restored my faith in Marriott. Thank you, Bobby, for your amazing service—it’s a memory I’ll cherish. You’ve set the bar incredibly high for hospitality!
翻译:这家酒店确实值得 5 星好评!翻新后,房间设计精美,酒店布局一流。特别感谢接待处的 BOBBY。作为 Ambassador Elite 会员,我对万豪酒店感到失望,准备离开这个品牌,但 Bobby 彻底改变了我的看法。他的欢迎入住非常出色——热情、热情、信息丰富。Bobby 具备任何连锁酒店未来总经理的所有素质;他真的把一切都做到了极致。他对酒店了如指掌,分享了有用的建议,甚至为我们提供了完整的活动安排。
作为 Ambassador Elite,我住过无数家万豪酒店,包括丽思卡尔顿酒店、JW 万豪酒店和其他奢侈品牌,我可以自信地说,Bobby 的服务是我从未体验过的。这些酒店中没有一家能像 Bobby 那样提供无可挑剔、令人难忘的服务。他对细节的关注和对客人满意度的执着让我对万豪酒店重拾信心。Bobby,谢谢你的出色服务——这是我会珍惜的回忆。你为酒店业设定了极高的标准!