旅行
账户
Shah N
Mark in cafe need some serious training
Almond Valley Heritage Centre的点评
点评：Worst experience ever by Mark
my worst experience visit to almond Valley this afternoon at 12noon. Bought 4 tickets 1 adult 3 kids paid £42 in total.
We were having a great time till kids started complaining about being very cold as it was absolutely freezing today so we thought lets go to cafe and have nice cup of tea so we went it was 4 of my friends with 9 kids 2 under 3 so we put them in the play area my 2 year old has many allergies so we always carry her food i knew no picnic allowed as I have been going to almond Valley for many many years, so I knew not to have anything but with my toddler we had to be careful. So after getting my coffee we all sat down giggling away i opend my toddlers box of food thqn the man called Mark in cafe ran towards us and started screaming that we can't have food from outside he didn't let me explain and walked away after shouting at us we all felt very uncomfortable, I put my toddlers food away and starting having my tea and we sent the wee ones to the play area then he blamed us for not paying for the play area which is only £2, he had a young member of staff with him who he told to keep an eye on us Mark and the young staff kept staring at us the way he was walking by us like he wanted us to open that food box again so he can ask us to leave we are all professionals 2 of my friends are doctors other one is a dentist i myself is a project manager and the disrespect we received made me felt maybe it's because colour of our skin as there were some other people went in the play area without paying. We literally left straight after that I love almond Valley it's my kids favourite place but staff are not doing what they are supposed to do instead they make customers feel bad.
my worst experience visit to almond Valley this afternoon at 12noon. Bought 4 tickets 1 adult 3 kids paid £42 in total.
We were having a great time till kids started complaining about being very cold as it was absolutely freezing today so we thought lets go to cafe and have nice cup of tea so we went it was 4 of my friends with 9 kids 2 under 3 so we put them in the play area my 2 year old has many allergies so we always carry her food i knew no picnic allowed as I have been going to almond Valley for many many years, so I knew not to have anything but with my toddler we had to be careful. So after getting my coffee we all sat down giggling away i opend my toddlers box of food thqn the man called Mark in cafe ran towards us and started screaming that we can't have food from outside he didn't let me explain and walked away after shouting at us we all felt very uncomfortable, I put my toddlers food away and starting having my tea and we sent the wee ones to the play area then he blamed us for not paying for the play area which is only £2, he had a young member of staff with him who he told to keep an eye on us Mark and the young staff kept staring at us the way he was walking by us like he wanted us to open that food box again so he can ask us to leave we are all professionals 2 of my friends are doctors other one is a dentist i myself is a project manager and the disrespect we received made me felt maybe it's because colour of our skin as there were some other people went in the play area without paying. We literally left straight after that I love almond Valley it's my kids favourite place but staff are not doing what they are supposed to do instead they make customers feel bad.
翻译：最糟糕的经历，作者：马克
我最糟糕的经历是今天下午 12 点去杏仁谷。买了 4 张票，1 名成人 3 名儿童，总共花费 42 英镑。
我们玩得很开心，直到孩子们开始抱怨天气太冷，因为今天天气非常冷，所以我们想去咖啡馆喝杯好茶，于是我们去了，我的 4 个朋友带着 9 个孩子，其中 2 个不到 3 岁，所以我们把他们放在游乐区，我 2 岁的孩子有很多过敏症，所以我们总是带着她的食物，我知道不允许野餐，因为我去杏仁谷很多年了，所以我知道什么都不能带，但带着我的孩子，我们必须小心。所以，喝完咖啡后，我们都坐下来咯咯地笑，我打开了孩子们的食物盒，然后咖啡馆里一个叫马克的男人跑向我们，开始尖叫，说我们不能吃外面的食物，他不让我解释，冲我们喊叫后就走开了，我们都感到非常不舒服，我把孩子们的食物收起来，开始喝茶，然后我们把小家伙们送到游乐区，然后他责怪我们没有付游乐区的费用，那只需 2 英镑，他带着一名年轻工作人员，他让他照看我们马克，年轻工作人员一直盯着我们看，他从我们身边走过，好像他想让我们再次打开那个食物盒，这样他就可以让我们离开，我们都是专业人士，我的两个朋友是医生，另一个是牙医，我自己是项目经理，我们受到的不尊重让我感到也许是因为我们的肤色，因为其他一些人没有付钱就去了游乐区。我们之后就直接离开了，我喜欢杏仁谷，这是我孩子最喜欢的地方，但工作人员没有做他们应该做的事情，反而让顾客感觉很糟糕。
我最糟糕的经历是今天下午 12 点去杏仁谷。买了 4 张票，1 名成人 3 名儿童，总共花费 42 英镑。
我们玩得很开心，直到孩子们开始抱怨天气太冷，因为今天天气非常冷，所以我们想去咖啡馆喝杯好茶，于是我们去了，我的 4 个朋友带着 9 个孩子，其中 2 个不到 3 岁，所以我们把他们放在游乐区，我 2 岁的孩子有很多过敏症，所以我们总是带着她的食物，我知道不允许野餐，因为我去杏仁谷很多年了，所以我知道什么都不能带，但带着我的孩子，我们必须小心。所以，喝完咖啡后，我们都坐下来咯咯地笑，我打开了孩子们的食物盒，然后咖啡馆里一个叫马克的男人跑向我们，开始尖叫，说我们不能吃外面的食物，他不让我解释，冲我们喊叫后就走开了，我们都感到非常不舒服，我把孩子们的食物收起来，开始喝茶，然后我们把小家伙们送到游乐区，然后他责怪我们没有付游乐区的费用，那只需 2 英镑，他带着一名年轻工作人员，他让他照看我们马克，年轻工作人员一直盯着我们看，他从我们身边走过，好像他想让我们再次打开那个食物盒，这样他就可以让我们离开，我们都是专业人士，我的两个朋友是医生，另一个是牙医，我自己是项目经理，我们受到的不尊重让我感到也许是因为我们的肤色，因为其他一些人没有付钱就去了游乐区。我们之后就直接离开了，我喜欢杏仁谷，这是我孩子最喜欢的地方，但工作人员没有做他们应该做的事情，反而让顾客感觉很糟糕。
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