点评:17TH of March 2025. My partner and I visited the cellar door to sample and purchase their wines. We looked around their shop and, went to the counter and greeted the lady working there. (rather than the lady greeting us) She then looked between us standing there and initiated a conversation with a lady behind us. And was 'telling' her to sample more wine. It was quite bizarre and rude. We then stayed longer and looked around the shop, waiting to be served. After the lady finished servicing the customer, she then went out the back of the shop. My partner and I were really disappointed, we were quite selective choosing the wineries that we wanted to visit. We waited and then decided to leave due to the poor service. As we were walking out the door, she yelled out 'right ladies, what would you like'. We replied, no, we are fine thanks and left.
My partner and I have now partnered with Turbulaine Winery for our business. Great tasting wines, and great service from the staff.
Extremely disappointed with Gartelmann Winery. Simply do better!
翻译:2025 年 3 月 17 日。我和我的搭档来到酒窖品尝和购买他们的葡萄酒。我们环顾了他们的商店,然后走到柜台,向在那里工作的女士打招呼。(而不是那位向我们打招呼的女士)然后她看着站在那里的我们,开始和我们身后的一位女士交谈。并“告诉”她品尝更多的葡萄酒。这非常奇怪和粗鲁。然后我们待了更长时间,环顾商店,等待服务。那位女士服务完顾客后,就从商店后面出去了。我和我的搭档真的很失望,我们非常挑剔地选择了我们想要参观的酒庄。我们等了一会儿,然后决定离开,因为服务很差。当我们走出门时,她喊道“好的女士们,您想要什么”。我们回答说,不,我们很好,谢谢,然后离开了。
我和我的搭档现在已经与 Turbulaine Winery 合作开展业务。葡萄酒味道很好,员工服务也很好。
对 Gartelmann 酒庄非常失望。只是做得更好!