旅行
账户
Ollie A
WILL NEVER GO BACK!
Nefyn Golf Club的点评
点评：I am extremely disappointed with my recent experience at Nefyn golf club. I visited the club with my partner and my father, who is disabled. We parked in a designated Blue Badge bay and clearly displayed his valid Blue Badge in full compliance with the rules. I spent time touring the course—considering membership—and we later visited the clubhouse for drinks.
Weeks later, I was shocked to receive a parking charge notice. I immediately contacted the club to explain the situation, assuming this was a simple oversight that could be easily corrected. Instead, I was met with a dismissive and unprofessional response from the manager, Darren. His lack of concern and unwillingness to engage constructively was unacceptable.
This entire incident reflects poorly on the club’s approach to customer service and accessibility. It’s especially disheartening given that this visit was intended to explore potential membership. Based on this experience, I will not be returning, and I would strongly caution others—particularly those with accessibility needs—before visiting.
What could have been a positive introduction to the club was completely undermined by poor management and a lack of basic courtesy.
Weeks later, I was shocked to receive a parking charge notice. I immediately contacted the club to explain the situation, assuming this was a simple oversight that could be easily corrected. Instead, I was met with a dismissive and unprofessional response from the manager, Darren. His lack of concern and unwillingness to engage constructively was unacceptable.
This entire incident reflects poorly on the club’s approach to customer service and accessibility. It’s especially disheartening given that this visit was intended to explore potential membership. Based on this experience, I will not be returning, and I would strongly caution others—particularly those with accessibility needs—before visiting.
What could have been a positive introduction to the club was completely undermined by poor management and a lack of basic courtesy.
翻译：我对最近在Nefyn高尔夫俱乐部的经历感到非常失望。我和伴侣以及身患残疾的父亲一起去了俱乐部。我们把车停在指定的蓝徽章停车位，并清晰地出示了他有效的蓝徽章，完全符合规定。我花了一些时间参观球场——考虑是否加入会员——之后我们又去了会所喝了些东西。
几周后，我震惊地收到了停车收费通知。我立即联系俱乐部解释了情况，以为这只是一个可以轻松纠正的简单疏忽。然而，经理Darren却给了我一个不屑一顾且不专业的回复。他缺乏关心，也不愿进行建设性沟通，这令人无法接受。
整个事件都反映了俱乐部在客户服务和无障碍设施方面的态度不佳。尤其令人沮丧的是，这次来俱乐部的目的是为了探索潜在的会员资格。基于这次经历，我不会再来了，并且我强烈建议其他人——尤其是有无障碍需求的人——在来之前不要来。
本来可以对俱乐部进行积极的介绍，却因管理不善和缺乏基本礼貌而完全被破坏。
几周后，我震惊地收到了停车收费通知。我立即联系俱乐部解释了情况，以为这只是一个可以轻松纠正的简单疏忽。然而，经理Darren却给了我一个不屑一顾且不专业的回复。他缺乏关心，也不愿进行建设性沟通，这令人无法接受。
整个事件都反映了俱乐部在客户服务和无障碍设施方面的态度不佳。尤其令人沮丧的是，这次来俱乐部的目的是为了探索潜在的会员资格。基于这次经历，我不会再来了，并且我强烈建议其他人——尤其是有无障碍需求的人——在来之前不要来。
本来可以对俱乐部进行积极的介绍，却因管理不善和缺乏基本礼貌而完全被破坏。
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