旅行
账户
Almohannad84
Waste of time and money
Fakieh Aquarium的点评
点评：My visit to Fakieh Aquarium was a mix of positives and negatives. While there were a few commendable aspects, several policies, and practices left me disappointed. Here’s the complete review:
1. Ticket Upgrade Policy
It was frustrating to discover that ticket upgrades to include both the aquarium and dolphin show weren’t allowed. When I approached the counter to inquire, I was practically blamed for not noticing the special offer. Arriving 80 minutes before the show should have been enough time to make adjustments, but the rigid policy left a sour impression.
2. Kiosk Pricing
The pricing at the kiosks was excessive, with water being sold at six times the market price. While higher prices at such venues are expected, this felt unreasonable, especially for such a basic necessity.
3. Food and Beverage Restrictions
Another frustrating surprise was learning that drinks purchased from kiosks or restaurants within the same complex were not allowed into the show area. This restriction wasn’t communicated beforehand, leading to frustration after spending money on drinks. Policies like this should be clearly stated to avoid inconveniencing visitors.
4. Photography Policy
The photographers on-site charge 80 SAR for a printed picture, but they refuse to share a digital copy. This feels outdated and unaccommodating in the digital era. A digital copy would have been far more practical and preferable.
5. Positive Note: Security Staff
On the positive side, the security staff were very nice and humble. Their professionalism and kindness helped balance some of the frustrating moments.
6. Queue for the Show
While the dolphin show was scheduled to start at 9:30 PM, the doors opened earlier at 9:00 PM. However, there is no standard seating system tied to the tickets—no option to select seats in advance, even for an additional fee. This lack of organization led to people queuing as early as 8:45 PM to secure the best seats.
By 9:05 PM, we were seated, but the waiting experience was dull. There were no introductions, entertainment, or efforts to engage the audience during this time, missing an opportunity to enhance the overall experience.
7. The Dolphin Show
The show itself was underwhelming in some aspects. It lasted only 30 minutes, featuring one dolphin and two seals, which felt insufficient considering the website uses the plural “dolphins,” creating the expectation of at least three dolphins. Additionally, the duration of the show (30 minutes) was not mentioned anywhere on the website, which added to the disappointment.
On the bright side, the show is a good experience for children between 5–10 years old, thanks to the storytelling and musical elements. However, it’s important to note that both parts were presented entirely in Arabic. Non-Arabic speakers may struggle to understand or enjoy these portions of the show.
While there were redeeming aspects like the kind security staff and decent storytelling for kids, the rigid policies, overpriced essentials, outdated photography practices, and the lack of clear communication overshadowed the positives.
This could have been a much better experience with improved transparency and more thoughtful policies.
1. Ticket Upgrade Policy
It was frustrating to discover that ticket upgrades to include both the aquarium and dolphin show weren’t allowed. When I approached the counter to inquire, I was practically blamed for not noticing the special offer. Arriving 80 minutes before the show should have been enough time to make adjustments, but the rigid policy left a sour impression.
2. Kiosk Pricing
The pricing at the kiosks was excessive, with water being sold at six times the market price. While higher prices at such venues are expected, this felt unreasonable, especially for such a basic necessity.
3. Food and Beverage Restrictions
Another frustrating surprise was learning that drinks purchased from kiosks or restaurants within the same complex were not allowed into the show area. This restriction wasn’t communicated beforehand, leading to frustration after spending money on drinks. Policies like this should be clearly stated to avoid inconveniencing visitors.
4. Photography Policy
The photographers on-site charge 80 SAR for a printed picture, but they refuse to share a digital copy. This feels outdated and unaccommodating in the digital era. A digital copy would have been far more practical and preferable.
5. Positive Note: Security Staff
On the positive side, the security staff were very nice and humble. Their professionalism and kindness helped balance some of the frustrating moments.
6. Queue for the Show
While the dolphin show was scheduled to start at 9:30 PM, the doors opened earlier at 9:00 PM. However, there is no standard seating system tied to the tickets—no option to select seats in advance, even for an additional fee. This lack of organization led to people queuing as early as 8:45 PM to secure the best seats.
By 9:05 PM, we were seated, but the waiting experience was dull. There were no introductions, entertainment, or efforts to engage the audience during this time, missing an opportunity to enhance the overall experience.
7. The Dolphin Show
The show itself was underwhelming in some aspects. It lasted only 30 minutes, featuring one dolphin and two seals, which felt insufficient considering the website uses the plural “dolphins,” creating the expectation of at least three dolphins. Additionally, the duration of the show (30 minutes) was not mentioned anywhere on the website, which added to the disappointment.
On the bright side, the show is a good experience for children between 5–10 years old, thanks to the storytelling and musical elements. However, it’s important to note that both parts were presented entirely in Arabic. Non-Arabic speakers may struggle to understand or enjoy these portions of the show.
While there were redeeming aspects like the kind security staff and decent storytelling for kids, the rigid policies, overpriced essentials, outdated photography practices, and the lack of clear communication overshadowed the positives.
This could have been a much better experience with improved transparency and more thoughtful policies.
翻译：我对 Fakieh 水族馆的参观有好有坏。虽然有一些值得称赞的方面，但一些政策和做法让我感到失望。以下是完整的评论：
1. 门票升级政策
令人沮丧的是，不允许升级门票以包括水族馆和海豚表演。当我走到柜台询问时，我几乎被指责没有注意到特别优惠。在演出开始前 80 分钟到达应该有足够的时间进行调整，但严格的政策给我留下了不好的印象。
2. 售货亭定价
售货亭的定价过高，水的售价是市场价的六倍。虽然此类场所的价格较高是意料之中的，但这感觉不合理，尤其是对于如此基本的必需品而言。
3. 食品和饮料限制
另一个令人沮丧的意外是，从同一建筑群内的售货亭或餐厅购买的饮料不允许带入表演区。这项限制事先没有告知，导致花钱买饮料后感到沮丧。应该明确说明这样的政策，以免给游客带来不便。
4. 摄影政策
现场摄影师收取 80 沙特里亚尔的印刷照片费，但他们拒绝分享数字副本。这在数字时代显得过时和不方便。数字副本会更加实用和可取。
5. 积极因素：安保人员
积极的一面是，安保人员非常友好和谦逊。他们的专业精神和善良帮助平衡了一些令人沮丧的时刻。
6. 排队观看表演
虽然海豚表演原定于晚上 9:30 开始，但大门在晚上 9:00 就提前开放了。但是，门票没有标准的座位制度——没有提前选择座位的选项，即使支付额外费用也是如此。这种缺乏组织导致人们早在晚上 8:45 就排队等候以获得最好的座位。
晚上 9:05，我们入座了，但等待的体验很无聊。在这段时间里，没有介绍、娱乐或吸引观众的努力，错过了提升整体体验的机会。
7. 海豚表演
表演本身在某些方面令人失望。它只持续了 30 分钟，有一只海豚和两只海豹，考虑到网站使用复数“海豚”，这让人觉得不够，让人期待至少有三只海豚。此外，网站上没有任何地方提到表演的持续时间（30 分钟），这更让人失望。
好的一面是，由于故事和音乐元素，这场表演对 5-10 岁的儿童来说是一次很好的体验。然而，值得注意的是，这两个部分都是用阿拉伯语呈现的。非阿拉伯语人士可能很难理解或享受表演的这些部分。
虽然也有可取之处，比如友善的安保人员和为孩子们讲故事的得体，但僵化的政策、价格过高的必需品、过时的摄影方式以及缺乏清晰的沟通掩盖了积极的一面。
如果透明度更高、政策更周到，这次体验可能会更好。
1. 门票升级政策
令人沮丧的是，不允许升级门票以包括水族馆和海豚表演。当我走到柜台询问时，我几乎被指责没有注意到特别优惠。在演出开始前 80 分钟到达应该有足够的时间进行调整，但严格的政策给我留下了不好的印象。
2. 售货亭定价
售货亭的定价过高，水的售价是市场价的六倍。虽然此类场所的价格较高是意料之中的，但这感觉不合理，尤其是对于如此基本的必需品而言。
3. 食品和饮料限制
另一个令人沮丧的意外是，从同一建筑群内的售货亭或餐厅购买的饮料不允许带入表演区。这项限制事先没有告知，导致花钱买饮料后感到沮丧。应该明确说明这样的政策，以免给游客带来不便。
4. 摄影政策
现场摄影师收取 80 沙特里亚尔的印刷照片费，但他们拒绝分享数字副本。这在数字时代显得过时和不方便。数字副本会更加实用和可取。
5. 积极因素：安保人员
积极的一面是，安保人员非常友好和谦逊。他们的专业精神和善良帮助平衡了一些令人沮丧的时刻。
6. 排队观看表演
虽然海豚表演原定于晚上 9:30 开始，但大门在晚上 9:00 就提前开放了。但是，门票没有标准的座位制度——没有提前选择座位的选项，即使支付额外费用也是如此。这种缺乏组织导致人们早在晚上 8:45 就排队等候以获得最好的座位。
晚上 9:05，我们入座了，但等待的体验很无聊。在这段时间里，没有介绍、娱乐或吸引观众的努力，错过了提升整体体验的机会。
7. 海豚表演
表演本身在某些方面令人失望。它只持续了 30 分钟，有一只海豚和两只海豹，考虑到网站使用复数“海豚”，这让人觉得不够，让人期待至少有三只海豚。此外，网站上没有任何地方提到表演的持续时间（30 分钟），这更让人失望。
好的一面是，由于故事和音乐元素，这场表演对 5-10 岁的儿童来说是一次很好的体验。然而，值得注意的是，这两个部分都是用阿拉伯语呈现的。非阿拉伯语人士可能很难理解或享受表演的这些部分。
虽然也有可取之处，比如友善的安保人员和为孩子们讲故事的得体，但僵化的政策、价格过高的必需品、过时的摄影方式以及缺乏清晰的沟通掩盖了积极的一面。
如果透明度更高、政策更周到，这次体验可能会更好。
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