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Jmart staff at Kitchen area is horrible
新世界城的点评
点评：In the supermarket area, February 15, 23 on Wednesday afternoon around 12:45 pm, my mom and I are going to look for rice cooker in the new world mall supermarket, try to find a right rice cooker, there is no one helping, and we was waiting for 20 minutes to get someone, after 20 minute the guy came, and ask us what do you need help with, and he had a very bad attitude, and he scan one of the rice cooker, and I said can you scan another one, and he starts to get very impatient and frustrate, because there is no price tags so I need to ask for help to get the right one, after he left my mom and I figure out that is not the right now, and the staff return and ask us very impatiently, and impolite, and I raise my voice at him too, how am I suppose to know to price from look at the cooker, and I slowly calm my voice down, this is not the end of story. my mom and I decided not to buy anything from the store, because of the staff scold and yell at us.
when we walk out the supermarket, I saw staff to brought a security to stop us and ask us to open the shopping kart and check are we stole stuffs from the supermarket, my mom said I didn't even open the kart when we shop, after security stop us, the guy left, the security check and appologize to us. I couldn't let him get away of it, so I asked the security I want to see the managers to discuss this incident, he is willing and happy to assist me, he said he is a terrible worker too, I walk to the management office and explained everything to the manager, the management first not really respond and not empathy what my situation is, and after my mom raised her voiced and said we just want some assistance, it end up we are accuse for stole things.
I explain to one of the manager, is it hard to getting a worker, I understand nowadays is hard to find employee, but this is terrible customer service, is hostile service, for now, I hope the management will take actions, not other people will affect by this guy
when we walk out the supermarket, I saw staff to brought a security to stop us and ask us to open the shopping kart and check are we stole stuffs from the supermarket, my mom said I didn't even open the kart when we shop, after security stop us, the guy left, the security check and appologize to us. I couldn't let him get away of it, so I asked the security I want to see the managers to discuss this incident, he is willing and happy to assist me, he said he is a terrible worker too, I walk to the management office and explained everything to the manager, the management first not really respond and not empathy what my situation is, and after my mom raised her voiced and said we just want some assistance, it end up we are accuse for stole things.
I explain to one of the manager, is it hard to getting a worker, I understand nowadays is hard to find employee, but this is terrible customer service, is hostile service, for now, I hope the management will take actions, not other people will affect by this guy
翻译：超市区，2月15日，23日周三下午12点45分左右，我和妈妈去新世界商城超市找电饭煲，想找一个合适的电饭煲，没人帮忙，我们等了 20 分钟才找到人，20 分钟后那个人来了，问我们你需要什么帮助，他的态度非常糟糕，他扫描了一个电饭煲，我说你可以吗扫描另一个，他开始变得非常不耐烦和沮丧，因为没有价格标签所以我需要寻求帮助才能找到合适的，在他离开我妈妈之后我发现那不是现在的，而且工作人员回来很不耐烦，很不礼貌地问我们，我也对他提高了嗓门，我怎么看锅就知道价格，我慢慢地压低了声音，故事还没完.我妈妈和我决定不从商店买任何东西，因为工作人员对我们大喊大叫。
走出超市，看到工作人员带了保安来拦住我们，让我们打开购物卡丁车，检查我们是不是从超市偷东西，我妈说我买的时候连卡丁车都没开，在安全阻止我们之后，那个人离开了，安全检查并向我们道歉。我不能让他逍遥法外，所以我问了保安我想见经理讨论这件事，他很乐意协助我，他说他也是一个糟糕的工人，我走到管理层办公室并向经理解释了一切，管理层首先没有真正回应，也没有同情我的情况，在我妈妈提高声音说我们只需要一些帮助之后，结果我们被指控偷了东西。
我向其中一位经理解释说，找一个工人很难吗，我知道现在很难找到员工，但这是糟糕的客户服务，是敌对的服务，现在，我希望管理层采取行动，而不是其他人会被这个人影响
走出超市，看到工作人员带了保安来拦住我们，让我们打开购物卡丁车，检查我们是不是从超市偷东西，我妈说我买的时候连卡丁车都没开，在安全阻止我们之后，那个人离开了，安全检查并向我们道歉。我不能让他逍遥法外，所以我问了保安我想见经理讨论这件事，他很乐意协助我，他说他也是一个糟糕的工人，我走到管理层办公室并向经理解释了一切，管理层首先没有真正回应，也没有同情我的情况，在我妈妈提高声音说我们只需要一些帮助之后，结果我们被指控偷了东西。
我向其中一位经理解释说，找一个工人很难吗，我知道现在很难找到员工，但这是糟糕的客户服务，是敌对的服务，现在，我希望管理层采取行动，而不是其他人会被这个人影响
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