旅行
账户
Tripadvisor用户
Failure of Rigid Reservation System
Riverwalk的点评
点评：Do not expect your reservation to be honored on time or sat at tables that were empty on arrival. I booked a table for 4 a week in advance and was told that I could only have the table from 630 to 8 PM. The restaurant called on the 29th to confirm, which then I confirmed.
Saturday, Jan. 30th, our party of four arrived 30 before our reservation. We were not seated inside for more than 45 minutes while we stood around waiting for our table. During this period, there were 2 -4 tops open, but these were reserved for others, who had not arrived. "Our" table was by occupied by a three-some who chatted away well after they had completed their meal and past their 630 PM ejection time. At 645 the host said she could not ask them to leave. We were not offered a table outside, although there were many tables open. We were not offered a beverage while we waited.
I finally requested a table outside at 655 PM, and we were seated. Once seated, our server was very pleasant, but the food was slow coming out of the kitchen. My "medium rare fillet" come out medium well. Oh well, lesson learned; "busy restaurants with high reviews, still have lessons to be learned."
Saturday, Jan. 30th, our party of four arrived 30 before our reservation. We were not seated inside for more than 45 minutes while we stood around waiting for our table. During this period, there were 2 -4 tops open, but these were reserved for others, who had not arrived. "Our" table was by occupied by a three-some who chatted away well after they had completed their meal and past their 630 PM ejection time. At 645 the host said she could not ask them to leave. We were not offered a table outside, although there were many tables open. We were not offered a beverage while we waited.
I finally requested a table outside at 655 PM, and we were seated. Once seated, our server was very pleasant, but the food was slow coming out of the kitchen. My "medium rare fillet" come out medium well. Oh well, lesson learned; "busy restaurants with high reviews, still have lessons to be learned."
翻译：不要指望您的预订能按时完成，也不要指望您能坐在到达时空着的桌子上。我提前一周预订了一张 4 人桌，被告知只能在 6:30 到晚上 8 点之间使用。餐厅在 29 日打电话确认，然后我确认了。
1 月 30 日星期六，我们一行四人比预订时间提前 30 分钟到达。我们站着等待桌子，超过 45 分钟都没有坐在里面。在此期间，有 2-4 个座位是空的，但这些是为其他没有到达的人预留的。“我们的”桌子被三人占据，他们在吃完饭后聊天，超过了 6:30 的离开时间。6:45 时，主人说她不能要求他们离开。虽然有很多空桌子，但没有给我们提供外面的桌子。等待时也没有给我们提供饮料。
我最终在 6:55 时要求一张外面的桌子，我们就坐了。入座后，服务员非常热情，但食物上菜速度很慢。我的“五分熟的菲力牛排”上得七分熟。哦，好吧，吸取教训了；“评价很高的繁忙餐厅，仍然有教训要吸取。”
1 月 30 日星期六，我们一行四人比预订时间提前 30 分钟到达。我们站着等待桌子，超过 45 分钟都没有坐在里面。在此期间，有 2-4 个座位是空的，但这些是为其他没有到达的人预留的。“我们的”桌子被三人占据，他们在吃完饭后聊天，超过了 6:30 的离开时间。6:45 时，主人说她不能要求他们离开。虽然有很多空桌子，但没有给我们提供外面的桌子。等待时也没有给我们提供饮料。
我最终在 6:55 时要求一张外面的桌子，我们就坐了。入座后，服务员非常热情，但食物上菜速度很慢。我的“五分熟的菲力牛排”上得七分熟。哦，好吧，吸取教训了；“评价很高的繁忙餐厅，仍然有教训要吸取。”
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
