旅行
账户
Chris L
Room for improvement.
Pontypool and Blaenavon Railway的点评
点评：Hopefully this is constructive criticism, I have been a long time active volunteer on various heritage railways so appreciate the efforts of your volunteers to keep everything going.
Your website adverised 50% discount on diesel days if booked online - nothing about 24hrs before. When I tried to do so on the rail journey to Newport it wouldn't apply the discount for on the day booking. Although the day manager tried to sort this for me he was unable online so had to take from the petty cash. A bit embarrassing. Just think your system needs tweaking!
The cafe was shut so no hot drinks, sandwiches, etc. With little else to do for visitors you are missing out on revenue.
The workshops and sidings, with all the interesting stuff to any rail nut were completely out of bounds despite asking one of your members. This is a common trend on heritage railways now but whats the point of preserving stuff if few get to see it? How do you expect to generate interest from potential new volunteers and how do you educate joe public to the work involved? Must be potential for guided tours/ pathways for viewing in safe areas?
If the cafe and rolling stock areas were open with staff to chat to about the projects then I would have felt happy to pay out the full fare after making the effort to visit from Derbyshire by public transport.
Your website adverised 50% discount on diesel days if booked online - nothing about 24hrs before. When I tried to do so on the rail journey to Newport it wouldn't apply the discount for on the day booking. Although the day manager tried to sort this for me he was unable online so had to take from the petty cash. A bit embarrassing. Just think your system needs tweaking!
The cafe was shut so no hot drinks, sandwiches, etc. With little else to do for visitors you are missing out on revenue.
The workshops and sidings, with all the interesting stuff to any rail nut were completely out of bounds despite asking one of your members. This is a common trend on heritage railways now but whats the point of preserving stuff if few get to see it? How do you expect to generate interest from potential new volunteers and how do you educate joe public to the work involved? Must be potential for guided tours/ pathways for viewing in safe areas?
If the cafe and rolling stock areas were open with staff to chat to about the projects then I would have felt happy to pay out the full fare after making the effort to visit from Derbyshire by public transport.
翻译：希望这是建设性的批评，我长期在各种历史铁路上担任志愿者，因此非常感谢志愿者们的努力，让一切正常运转。
您的网站宣传如果在线预订，柴油列车日可享受 50% 的折扣 - 24 小时前没有。当我在前往纽波特的火车旅行中尝试这样做时，它不会为当天预订提供折扣。虽然当日经理试图帮我解决这个问题，但他无法在线，所以不得不从零用钱中扣除。有点尴尬。只是觉得你的系统需要调整！
咖啡馆关门了，所以没有热饮、三明治等。由于游客没有其他事情可做，你错失了收入。
尽管询问了你的一名成员，但车间和侧线，以及所有对任何铁路爱好者来说都很有趣的东西，都完全超出了范围。这是现在历史铁路的普遍趋势，但如果很少有人看到它，那么保存这些东西有什么意义呢？您如何期望引起潜在新志愿者的兴趣，又如何向公众普及相关工作？在安全区域提供导游/观景通道是否具有潜力？
如果咖啡馆和机车车辆区开放，有工作人员可以讨论项目，那么我会很乐意支付全额票价，然后从德比郡乘坐公共交通工具前往。
您的网站宣传如果在线预订，柴油列车日可享受 50% 的折扣 - 24 小时前没有。当我在前往纽波特的火车旅行中尝试这样做时，它不会为当天预订提供折扣。虽然当日经理试图帮我解决这个问题，但他无法在线，所以不得不从零用钱中扣除。有点尴尬。只是觉得你的系统需要调整！
咖啡馆关门了，所以没有热饮、三明治等。由于游客没有其他事情可做，你错失了收入。
尽管询问了你的一名成员，但车间和侧线，以及所有对任何铁路爱好者来说都很有趣的东西，都完全超出了范围。这是现在历史铁路的普遍趋势，但如果很少有人看到它，那么保存这些东西有什么意义呢？您如何期望引起潜在新志愿者的兴趣，又如何向公众普及相关工作？在安全区域提供导游/观景通道是否具有潜力？
如果咖啡馆和机车车辆区开放，有工作人员可以讨论项目，那么我会很乐意支付全额票价，然后从德比郡乘坐公共交通工具前往。
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