点评:Late last night I checked the agenda for going today with my small Grandchild, likewise my Friend and her Daughter this morning, so that we did nit have a wasted trip due to other activities going on.
When we arrived, a totally different timetable was shown to us, with a completely hard faced attitude when we realised we would get a very short swim.
Before paying full price to get in, we asked if the play area was included, as this would make a difference, plus we could eat lunch there. Yes, we were told, it did include the play area.
Off we went, floors were horrendously slippery everywhere, no signs to indicate a £1 coin would be needed for lockers, not at reception, not on the website, not on the lockers, nothing. So we abandoned our purses, phones, clothes, everything as time was ticking. This should not happen. It is dreadfully managed, only suitable for those who have been before, or can see into the future and do not check the website!
We ate lunch, it had some disgusting, dried up ‘salad’ on the side, brown and shrivelled, unfit for consumption, even the Staff were complaining that the Manager is still doing this, even though everyone is complaining, normal in that Cafe apparently!?
Having eaten, we headed off to the play area, there was a Lady behind a desk there, who said we had to pay again!
Lazy river, that we drove half an hour to enjoy, shut.
Lied to, accused of making up information.
Toilet area doors have such strong automatic closing mechanisms, that one child with us trapped his finger really badly.
What is actually happening is, the centre will not pay for Lifeguards, so pools are just shut. Stuff the Customers!
Will not be going again, will slag it off to everyone who will listen when asked what I did on my Day off. Useless and no way to run anything.
翻译:昨晚很晚才查看了今天带小孙子去的行程,早上我朋友和她女儿也去了,这样我们就不会因为其他活动而白跑一趟。
我们到的时候,看到一张完全不同的时间表,当我们意识到只能游一会儿泳的时候,工作人员态度非常冷淡。
在付全价入场之前,我们问了是否包含游乐区,因为这样会有所不同,而且我们可以在那里吃午饭。是的,工作人员告诉我们,包含游乐区。
我们去了,到处都是滑得要命的地板,没有任何标志表明需要1英镑硬币才能进入储物柜,前台没有,网站上没有,储物柜上也没有,什么都没有。所以我们把钱包、手机、衣服,所有东西都扔了,因为时间紧迫。这种事不应该发生。这里的管理太糟糕了,只适合那些以前来过,或者可以预见未来,并且不查看网站的人!
我们吃了午饭,旁边放着一些令人作呕的干巴巴的“沙拉”,棕色皱巴巴的,根本不能吃。就连工作人员都在抱怨经理还在这么做,尽管大家都在抱怨,但这在咖啡馆里显然很正常!?
吃完饭后,我们去了游乐区,那里的桌子后面有一位女士,她说我们得再付一次钱!
我们开车半小时去玩的漂流河,关门了。
被骗了,被指控编造信息。
卫生间的门自动关闭装置太强了,我们一起去的一个小朋友的手指被严重夹伤了。
实际情况是,中心不肯支付救生员的工资,所以游泳池干脆关闭了。真是欺负顾客!
再也不去了,我会把这事儿骂到所有愿意听我说话的人身上。我休假都干了些什么,根本没法管理。