旅行
账户
Mehwish A
Centerpoint branch Riyadh Gallery Mall
Riyadh Gallery Mall的点评
点评：This review is for the center point branch in Riyadh Gallery Mall.
I have never come across such a poor customer service infact it might not be wrong to say that such kind of sales person should be immediately fired.
Two weeks ago I visited center point shoe section and was trying out different shoes to check my size and comfort. Every customer picks 2 or 3 pairs of shoes to try and selects one. I also chose a shoe ND asked the sales girl to bring me a new pair of that shoe. The sales girl first looked at the shoes that I tried, asked me did u take these out? And without any hesitation ordered me to put them back. I said it's your job to do it. ( I was pretty angry at this point) She said bluntly that " I won't give you the shoes you have asked for unless you put all the tried shoes back". For a moment I was in a shock, then I said I will complain to the manager, she proudly said ok, go ahead as if she didn't care.
I made a complaint to the manager, he apologized on her behalf but I don't think she got any penalty.
If I visit this branch of center point and I still see that sales girl in the shoe area, I am never going back there again.
Centerpoint should take action on this kind of attitude and customer service otherwise they will loose their business. Why do you hire people who don't want to work at all. They just need the money without doing their jobs. Watch out everyone for this kind of customer care. Plz write reviews so they don't get encouraged.
I have never come across such a poor customer service infact it might not be wrong to say that such kind of sales person should be immediately fired.
Two weeks ago I visited center point shoe section and was trying out different shoes to check my size and comfort. Every customer picks 2 or 3 pairs of shoes to try and selects one. I also chose a shoe ND asked the sales girl to bring me a new pair of that shoe. The sales girl first looked at the shoes that I tried, asked me did u take these out? And without any hesitation ordered me to put them back. I said it's your job to do it. ( I was pretty angry at this point) She said bluntly that " I won't give you the shoes you have asked for unless you put all the tried shoes back". For a moment I was in a shock, then I said I will complain to the manager, she proudly said ok, go ahead as if she didn't care.
I made a complaint to the manager, he apologized on her behalf but I don't think she got any penalty.
If I visit this branch of center point and I still see that sales girl in the shoe area, I am never going back there again.
Centerpoint should take action on this kind of attitude and customer service otherwise they will loose their business. Why do you hire people who don't want to work at all. They just need the money without doing their jobs. Watch out everyone for this kind of customer care. Plz write reviews so they don't get encouraged.
翻译：这篇评论针对的是利雅得画廊购物中心的 center point 分店。
我从未遇到过如此糟糕的客户服务，事实上，说这种销售人员应该立即被解雇也许并不为过。
两周前，我去了 center point 鞋类区，试穿了不同的鞋子，以检查我的尺码和舒适度。每个顾客都会挑选 2 到 3 双鞋子试穿，然后选一双。我也选了一双鞋，然后让销售女孩给我拿一双新的。销售女孩先看了看我试穿的鞋子，问我你把这些拿出来了没有？毫不犹豫地命令我把它们放回去。我说这是你的工作。（我当时非常生气）她直截了当地说：“除非你把所有试穿的鞋子放回去，否则我不会给你你要的鞋子。”一时间我震惊不已，然后我说我会向经理投诉，她自豪地说好的，你去吧，好像她不在乎一样。
我向经理投诉了，他代表她道歉，但我认为她没有受到任何处罚。
如果我去这家中心点分店，仍然看到鞋区有那个销售女孩，我再也不会去那里了。
中心点应该对这种态度和客户服务采取行动，否则他们会失去生意。你为什么要雇佣那些根本不想工作的人。他们只需要钱，却不做自己的工作。大家要当心这种客户服务。请写评论，不要鼓励他们。
我从未遇到过如此糟糕的客户服务，事实上，说这种销售人员应该立即被解雇也许并不为过。
两周前，我去了 center point 鞋类区，试穿了不同的鞋子，以检查我的尺码和舒适度。每个顾客都会挑选 2 到 3 双鞋子试穿，然后选一双。我也选了一双鞋，然后让销售女孩给我拿一双新的。销售女孩先看了看我试穿的鞋子，问我你把这些拿出来了没有？毫不犹豫地命令我把它们放回去。我说这是你的工作。（我当时非常生气）她直截了当地说：“除非你把所有试穿的鞋子放回去，否则我不会给你你要的鞋子。”一时间我震惊不已，然后我说我会向经理投诉，她自豪地说好的，你去吧，好像她不在乎一样。
我向经理投诉了，他代表她道歉，但我认为她没有受到任何处罚。
如果我去这家中心点分店，仍然看到鞋区有那个销售女孩，我再也不会去那里了。
中心点应该对这种态度和客户服务采取行动，否则他们会失去生意。你为什么要雇佣那些根本不想工作的人。他们只需要钱，却不做自己的工作。大家要当心这种客户服务。请写评论，不要鼓励他们。
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