旅行
账户
Jennifer E
Downhill and no ADA enforcement
Jacob's Pillow的点评
点评：We were at the Thursday, August 22 performative of the Harlem Dance Theater. I had purchased ADA seats since my husband has an above knee amputation. There were 8 seats jammed into the small area. We had had also been there the last time Harlem Dance Theater performed in 2019. When we were there for that performance, there were a smaller number of seats that made it more comfortable. As his companion, I had to sit sideways because my knees were hitting the from of the box. It was very uncomfortable. ALSO, there were 4 people in the ADA area that were NOT handicapped. When I mentioned it to them, they claimed that they did not know. I said that was impossible, since the seating chart showed they were handicapped accessible. When I asked to speak to someone who worked at the Pillow, she was no help. She refused to refund me or at least a partial refund. The Harlem Dance Theater was also NOT that good compared to the awesome company of HDT that performed in 2019 that we saw. We will not be going back to Jacob's Pillow again, since they do not know how to make proper accommodations for patrons that need the ADA seats. I saw many other patrons with walkers and/or wheelchairs that had to sit in regular seats since the ADA seats were sold to people that had NO handicaps.
翻译：我们参加了 8 月 22 日星期四哈莱姆舞蹈剧院的演出。由于我丈夫膝盖以上截肢，所以我购买了 ADA 座位。狭小的空间里挤满了 8 个座位。哈莱姆舞蹈剧院上次演出是在 2019 年，我们也去过那里。我们去那里看那场演出时，座位数量较少，因此更舒适。作为他的同伴，我不得不侧身坐着，因为我的膝盖撞到了包厢的前面。非常不舒服。此外，ADA 区域有 4 个人不是残疾人。当我向他们提到这一点时，他们声称他们不知道。我说这不可能，因为座位表显示他们有残疾人座位。当我要求与 Pillow 的工作人员交谈时，她没有帮助。她拒绝给我退款，或者至少是部分退款。与我们看到在 2019 年演出的 HDT 的出色公司相比，哈莱姆舞蹈剧院也没有那么好。我们不会再去 Jacob's Pillow 了，因为他们不知道如何为需要 ADA 座位的顾客提供适当的便利。我看到许多其他使用助行器和/或轮椅的顾客不得不坐在普通座位上，因为 ADA 座位是卖给没有残疾的人的。
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