旅行
账户
Gloria R
Poor service
Isla Blanca Park的点评
点评：We arrived at registration 1/2 hr before closing. The entrance hall had a sign that read "take a number and we'll call you." I was the only person in the room and after several minutes I went into the office, I was told by the clerk, he hadn't heard me come in. After almost 30 min. of registration I was given a map of the park and my spot pointed out on the map. I headed to the RV and the clerk closed the building behind me. After that we spent 20 min looking for the road to enter the RV park and then more time trying to locate our spot. What we didn't know then was the map had to be turned on end to read....Then when it's time to check out we were 1 hr late leaving (having issues with tv not working and another camper was trying to fix it). The campground charges $25.75 for each hour your late checking out. We were going to stay an extra day but we were told it would be full price plus the $25.75 penalty. We replied that if we stayed an extra day then technally we weren't late checking out. The kid said it's the parks policy and if we wanted to stay that's fine but he can't wave the penalty, Total price for the night would be $84.95
翻译：我们在关门前半小时到达登记处。入口大厅有一个标志，上面写着“请拿一个号码，我们会打电话给你”。我是房间里唯一的人，几分钟后我走进办公室，工作人员告诉我，他没有听到我进来。登记了将近 30 分钟后，我拿到了一张公园地图，地图上指出了我的位置。我走向房车，工作人员在我身后关上了大楼。之后，我们花了 20 分钟寻找进入房车公园的道路，然后又花了更多时间寻找我们的停车位。我们当时不知道的是，必须把地图翻过来才能看清……然后到了退房的时候，我们晚了 1 小时离开（电视无法正常工作，另一个露营者正在试图修理它）。露营地对晚退房每小时收取 25.75 美元。我们本来打算多住一天，但被告知要全价加上 25.75 美元的罚款。我们回答说，如果我们多住一天，那么严格来说我们不算晚退房。孩子说这是公园的政策，如果我们想住，那没问题，但他不能免除罚款，一晚的总价是 84.95 美元
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