点评:STAY AWAY!!
I have parked with these guys on multiple occasions and never had any issues. However, on my last time, I accidently paid twice for the same reservation, and it was the Park Port Canaveral lady that checked us in that brough it to my attention. She told us to contact customer service, and they would issue me a refund for the 2nd reservation.
When I returned from my cruise, I did exactly what she said to do and copied and pasted into an email where I had paid twice and asked them to refund the 2nd amount. They completely ignored my emails with no response for months. Then after about 3 months, they finally responded and said it had been too long since the cruise and they couldn't refund me now.
This company are fraudsters that do not care about their customers or taking their money! We were only talking about $100, and their records clearly showed that I had paid twice, their own employee told me so, it's sad they care so less about their reputation and customer service to rip someone off for $100!
STAY AWAY!!!
翻译:远离他们!!
我曾多次将车停在这些家伙那里,从未遇到任何问题。然而,上次我意外地为同一个预订支付了两次费用,是卡纳维拉尔港公园的女士提醒了我。她让我们联系客服,他们会为我退还第二次预订的费用。
当我从游轮回来时,我完全按照她说的做了,复制并粘贴到一封我支付了两次费用的电子邮件中,并要求他们退还第二笔金额。他们完全忽略了我的电子邮件,几个月都没有回复。大约 3 个月后,他们终于回复说游轮已经过去太久了,他们现在无法退款给我。
这家公司是骗子,不关心他们的客户,也不拿他们的钱!我们只谈了 100 美元,他们的记录清楚地显示我付了两次钱,他们自己的员工告诉我的,他们如此不关心自己的声誉和客户服务,为了 100 美元骗取别人,真是可悲!
远离!!!