点评:We booked to go to Malbork castle quite last minute. After looking at reviews online I was excited to go and explore! We visited Wawel Royal castle in Krakow last year and found it to be a beautiful and peaceful place and I was wrong to think that this would be similar!!
There were hoards of children with tour guides who didn't seem to care that there were other visitors with the audioguides trying to also look around too. It seemed that every corner we turned there were more children/tours, some of the rooms it was impossible to see some of the architecture/display cases for the masses of people stood in the way. Groups should be limited to smaller numbers to prevent this from happening!
We also decided to visit the cafe close to the exit/shop. All was going well until we needed to get back into the courtyard. A constant stream of people were coming down the narrow staircase. We waited for around 5-10 minutes and then tried to make our way up otherwise we may have been stood waiting all day. We came across an extremely rude tour guide who was refusing to let us past. He spoke to us aggressively in polish, despite seeing that we had a young child with is. It was actually one of the children in his group who actually asked for him to let us by and to stop shouting. Absolutely disgusting behaviour, especially considering that he was surrounded by children. This completely ruined the visit.
The audio guide that I'd been given was being extremely intermittent with working. Admittedly I didn't return to try and resolve the issue but mainly because by the time it had started going wrong we'd had the rude tour guide/hoards of children and in all honesty I really just wanted to leave!
Overall, the castle was fine. Very hard to appreciate with the masses of tours going on. I wish I hadn't wasted my hard earned money to visit. Left feeling let down and deflated. Wouldn't return.
翻译:我们临时决定去马尔堡城堡。看了网上的评论后,我迫不及待地想去探索一番!去年我们参观了克拉科夫的瓦维尔皇家城堡,觉得那里美丽而宁静,没想到这次也会如此!
导游带着一大群孩子,他们似乎并不在意其他拿着语音导览的游客也想四处看看。似乎我们每拐一个弯,都会看到更多的孩子/导游,有些房间甚至因为人太多而无法参观一些建筑/展柜。为了避免这种情况,应该限制团体人数!
我们还决定去靠近出口/商店的咖啡馆。一切都很顺利,直到我们需要回到院子里。人群川流不息地从狭窄的楼梯上下来。我们等了大约5-10分钟,然后才努力往上走,否则我们可能要站着等一整天。我们遇到了一位极其粗鲁的导游,他拒绝让我们过去。他粗鲁地用波兰语对我们说话,尽管他知道我们带着一个小孩。实际上是他团里的一个小孩子请求他让我们过去,不要再大声喊叫了。这种行为实在令人作呕,尤其是考虑到他周围还有一群孩子。这彻底毁了这次参观。
我拿到的语音导览机断断续续地响个不停。我承认,我没有回去尝试解决这个问题,主要是因为当它开始出问题的时候,我们遇到了那个粗鲁的导游和一大群孩子,说实话,我当时真的只想离开!
总的来说,城堡还不错。但由于参观人数众多,很难欣赏到它的美。真希望我没有浪费辛苦赚来的钱来参观。离开时感觉很失望,很沮丧。不会再来了。