点评:Zero complaints after two days at Sugar, other than the food offerings. We've had great service, kiosks speed up the lift ticket line, being able to reload your tickets online after initial purchase is super convenient and the kids loved skiing at night. The optional ice skating and snow tubing is great for taking a break from the slopes.
Their cafeteria could use a serious upgrade, and the food & drink offerings with it.
Saw a handful of ski patrol on the mountain and heard their whistles here and there, so I think they're trying in terms of safety, but more could be done IMO ... for starters, they need way more "SLOW" signs toward the bottom, Iike many Colorado slopes have, where the orange "fencing" is stretched across the last hill forcing people to zig zag in order to slow them down before entering the congestion of the lift line. We had two different people crash into us while just behind the line removing our feet from our boards. One guy is known for this apparently and has done it to several other people including one other person in our party, and one was a young boy skiing alone--he scarcely missed us and crashed into a sign. He couldn't have been more than 8 years old. All his gear came off and he was tangled up in the sign.
Other than Saturday afternoon, we hardly waited more than 10 minutes to get on the chair, and the 6-person lift gets you to the top in minutes. Slopes were well groomed, snow was great, and we had excellent visibility thanks to clear skies.
As for all the complaints about refunds, there are signs all over the place that say "Absolutely no refunds" so just make sure you're buying exactly what you want and need before you purchase.
翻译:在 Sugar 待了两天,除了食物供应之外,没什么可抱怨的。我们享受到了优质的服务,自助服务亭加快了缆车票排队速度,首次购买后可以在线重新充值票,非常方便,孩子们喜欢晚上滑雪。可选的滑冰和雪地滑水道非常适合在滑雪后休息一下。
他们的自助餐厅可以进行重大升级,食物和饮料供应也可以随之升级。
在山上看到一些滑雪巡逻队,听到他们到处吹口哨,所以我认为他们在安全方面做得不错,但在我看来,还可以做得更多……首先,他们需要在山脚下设置更多“慢行”标志,就像科罗拉多州的许多滑雪场一样,橙色的“围栏”横跨最后一座山,迫使人们曲折前行,以减慢速度,以免进入拥挤的缆车线。我们刚好在缆车线后面,有两个人撞到了我们,把脚从滑板上拿下来。显然,有个家伙就是因为这个而出名,他已经对其他几个人这样做过,包括我们团队中的另一个人,还有一个独自滑雪的小男孩——他差点就撞到了一个标志牌上。他最多只有 8 岁。他所有的装备都掉了,他被标志牌缠住了。
除了周六下午,我们几乎没等超过 10 分钟就坐上了椅子,6 人升降机几分钟内就能把你带到山顶。斜坡修整得很好,雪很好,由于天空晴朗,我们的能见度极佳。
至于所有关于退款的投诉,到处都有标语写着“绝对不退款”,所以在购买之前,一定要确保你买的正是你想要和需要的东西。