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Shirley O
Unforgettable Murano Glass Experience – Exceptional Service & Stunning Artistry at Mazzega!
Mazzega srl的点评
点评：During our visit to Murano, we had the pleasure of stopping by Mazzega Murano, where we were given an insightful and engaging tour by Michael. His exceptional customer service, friendliness, and deep knowledge of Murano glass made our experience truly memorable. He was also refreshingly honest, making us feel comfortable throughout.
One of the highlights of our visit was seeing a stunning glass sculpture that immediately caught our attention. Given its size, it was understandably pricey, but Michael never pressured us into making a purchase. Instead, he encouraged us to explore other shops, compare, and make an informed decision. His approach was incredibly understanding—he genuinely saw things from the customer’s perspective.
After visiting multiple stores, we found ourselves back at Mazzega because no other piece compared to the one we fell in love with. Michael went above and beyond to ensure everything was perfect. He even arranged for a new metal holder to be custom-made for better lighting integration—a level of service that truly exceeded our expectations.
Even after we returned to Singapore, Michael remained incredibly responsive, addressing all our queries promptly. The shipping process was smooth, and when our sculpture arrived, we were impressed with how meticulously it was packed to prevent any damage. Now, every guest who visits our home admires and compliments this unique piece.
Our visit to Mazzega Murano and acquiring this sculpture was undoubtedly the highlight of our trip to Venice. Whether you're planning to buy something or just appreciate Murano glass artistry, I highly recommend visiting Mazzega. Their showroom is filled with breathtaking pieces, and Michael’s outstanding service makes the experience even more special. Five stars all the way!
Thumbs up to Michael and the team at Mazzega Murano! 👏👏👏
One of the highlights of our visit was seeing a stunning glass sculpture that immediately caught our attention. Given its size, it was understandably pricey, but Michael never pressured us into making a purchase. Instead, he encouraged us to explore other shops, compare, and make an informed decision. His approach was incredibly understanding—he genuinely saw things from the customer’s perspective.
After visiting multiple stores, we found ourselves back at Mazzega because no other piece compared to the one we fell in love with. Michael went above and beyond to ensure everything was perfect. He even arranged for a new metal holder to be custom-made for better lighting integration—a level of service that truly exceeded our expectations.
Even after we returned to Singapore, Michael remained incredibly responsive, addressing all our queries promptly. The shipping process was smooth, and when our sculpture arrived, we were impressed with how meticulously it was packed to prevent any damage. Now, every guest who visits our home admires and compliments this unique piece.
Our visit to Mazzega Murano and acquiring this sculpture was undoubtedly the highlight of our trip to Venice. Whether you're planning to buy something or just appreciate Murano glass artistry, I highly recommend visiting Mazzega. Their showroom is filled with breathtaking pieces, and Michael’s outstanding service makes the experience even more special. Five stars all the way!
Thumbs up to Michael and the team at Mazzega Murano! 👏👏👏
翻译：在游览 Murano 期间，我们非常荣幸地在 Mazzega Murano 停留，Michael 为我们进行了一次深刻而有趣的游览。他出色的客户服务、友好态度以及对 Murano 玻璃的深入了解让我们的体验真正难忘。他也非常诚实，让我们自始至终都感到舒适。
我们此次游览的亮点之一是看到一件令人惊叹的玻璃雕塑，它立即引起了我们的注意。考虑到它的大小，它的价格可以理解，但 Michael 从未强迫我们购买。相反，他鼓励我们探索其他商店，进行比较，然后做出明智的决定。他的方法非常善解人意——他真正从客户的角度看待事物。
在参观了多家商店后，我们又回到了 Mazzega，因为没有其他作品能与我们爱上的那件相比。Michael 竭尽全力确保一切都完美无缺。他甚至安排定制一个新的金属支架，以便更好地集成照明——这种服务水平确实超出了我们的预期。
即使我们回到新加坡后，Michael 仍然非常积极响应，及时解答了我们所有的疑问。运输过程很顺利，当我们的雕塑到达时，我们对它包装的细致程度印象深刻，以防止任何损坏。现在，每位来我们家的客人都欣赏并称赞这件独特的作品。
我们参观 Mazzega Murano 并购买了这座雕塑，无疑是我们威尼斯之旅的亮点。无论您打算购买东西还是只是欣赏穆拉诺玻璃艺术，我都强烈建议您参观 Mazzega。他们的展厅里摆满了令人惊叹的作品，Michael 的出色服务让体验更加特别。全程五星好评！
向 Michael 和 Mazzega Murano 的团队致敬！👏👏👏
我们此次游览的亮点之一是看到一件令人惊叹的玻璃雕塑，它立即引起了我们的注意。考虑到它的大小，它的价格可以理解，但 Michael 从未强迫我们购买。相反，他鼓励我们探索其他商店，进行比较，然后做出明智的决定。他的方法非常善解人意——他真正从客户的角度看待事物。
在参观了多家商店后，我们又回到了 Mazzega，因为没有其他作品能与我们爱上的那件相比。Michael 竭尽全力确保一切都完美无缺。他甚至安排定制一个新的金属支架，以便更好地集成照明——这种服务水平确实超出了我们的预期。
即使我们回到新加坡后，Michael 仍然非常积极响应，及时解答了我们所有的疑问。运输过程很顺利，当我们的雕塑到达时，我们对它包装的细致程度印象深刻，以防止任何损坏。现在，每位来我们家的客人都欣赏并称赞这件独特的作品。
我们参观 Mazzega Murano 并购买了这座雕塑，无疑是我们威尼斯之旅的亮点。无论您打算购买东西还是只是欣赏穆拉诺玻璃艺术，我都强烈建议您参观 Mazzega。他们的展厅里摆满了令人惊叹的作品，Michael 的出色服务让体验更加特别。全程五星好评！
向 Michael 和 Mazzega Murano 的团队致敬！👏👏👏
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