点评:Will not be dining here again and will recommend against Renault to my friends. Disappointed in the entire evening at Renault, starting right off the bat with the serving. We went to Renault with another couple for a night of dinner and drinks, and once we sat down we waited about 15-20 minutes for our server, only to arrive with no water. We ordered drinks, then some random server came to drop off our water and drinks and some bread, keep in mind we didn’t have our silverware or plates for the bread. So another wait on that.
We then proceeded to order some overpriced dipping platter, which was about $27 for a couple of pieces of bread and some dips. Still, the plate arrived with no individual plates and no silverware. I had to stand up and go grab some myself until a waitress gave it to me. And one of our cocktails were watered down and had to be remade.
The meals were fine, dinner and drinks were okay, but I cannot stand incompetent serving and expectations of a tip when our server didn’t even bring out our dinner, drinks, or appetizer. And last but not least, a nice wait for our checks to come out well after our dinners were finished. I had to go up to the cash register to get our check closed out and paid for it in full so we wouldn’t have to worry about splitting the bill… I’m sure that would’ve taken another 5-10 minutes.
Overall, a $210 check for a pretty poor experience. Go make dinner at home and I guarantee you’ll have an experience 10x better and cheaper than the experience we had this evening. I wish servers paid better attention to tables and their paying customers, I can’t justify spending that amount of money to receive that kind of experience.
翻译:不会再来这里用餐,并且会向我的朋友推荐雷诺餐厅。雷诺餐厅的整个晚上都让我失望,从服务开始就很失望。我们和另一对夫妇一起去雷诺餐厅吃晚餐和喝酒,我们坐下后等了大约 15-20 分钟才等到服务员,结果服务员没有送来水。我们点了饮料,然后一个随机服务员过来给我们送来水和饮料以及一些面包,请记住,我们没有带餐具或面包盘。所以又要等一次。
然后我们继续点了一些价格过高的蘸酱拼盘,几片面包和一些蘸酱大约要 27 美元。然而,盘子上没有单独的盘子,也没有餐具。我不得不站起来自己去拿一些,直到女服务员把它给我。我们的一杯鸡尾酒被水冲淡了,不得不重新调制。
饭菜不错,晚餐和饮料也还行,但我无法忍受服务员的服务不周到,甚至没有端上晚餐、饮料或开胃菜,还要给小费。最后但并非最不重要的是,晚餐结束后,我们等了很久才拿到账单。我不得不走到收银台结账,全额付款,这样我们就不用担心分摊账单了……我敢肯定,这又要花 5-10 分钟。
总的来说,210 美元的账单,糟糕的体验。回家做晚餐吧,我保证你会有比我们今晚的体验好 10 倍、更便宜的体验。我希望服务员能更好地关注餐桌和付费顾客,我无法接受花那么多钱来获得这种体验。