点评:I brought my family from the other side of the world here to see the local animals of Australia up close and we paid extra for two koala experiences and one kangaroo experience. But we couldn't even see the animals up close, let alone feed or pet them. Since the kangaroos weren't hungry, they didn't come when we called to be fed, so we said whatever, we got a refund on the way out, but the koala experience was a disaster, only one woman spoke and gave information about the koala, there was no feeding or touching. When we told them about the situation on the way out, they said it was no longer allowed to hug the koalas or feed them, they didn't they give you information at the entrance when purchasing the ticket because if they did i wouldnt have bought the non refundable tickets at $39 each? They didn't give us any information, they took our money and didn't refund it. We regretted spending our day here when we had limited time. They don't provide any service by taking your money under the name of kuala experience. If you want to experience these Australian animals as a tourist, never go here, all they do is take your money and deceive you. We didn't even see many animals even though we were waiting for them. Even in nature, your chance of seeing animals is much higher. they claim to be moral but most animal seemed to be alone or not avaliable for public viewing!
翻译:我带着家人从世界另一端来到这里,近距离观看澳大利亚的当地动物,我们额外支付了两次考拉体验和一次袋鼠体验的费用。但我们甚至无法近距离观看这些动物,更不用说喂食或抚摸它们了。由于袋鼠不饿,当我们叫它们喂食时它们并没有过来,所以我们说随便吧,我们在出去的时候得到了退款,但考拉体验是一场灾难,只有一位女士说话并提供了有关考拉的信息,没有喂食或触摸。当我们在出去的时候告诉他们这种情况时,他们说不再允许拥抱考拉或喂食它们,他们在购买门票时没有在入口处向您提供信息,因为如果他们这样做了,我就不会购买每张 39 美元的不可退款的门票了?他们没有给我们任何信息,他们收了我们的钱,没有退款。我们很后悔在时间有限的情况下在这里度过了一天。他们以 kuala experience 的名义收取您的钱,不提供任何服务。如果您想以游客的身份体验这些澳大利亚动物,千万不要来这里,他们所做的就是骗你的钱。我们甚至没有看到很多动物,尽管我们在等待它们。即使在大自然中,你看到动物的机会也要高得多。他们声称自己是道德的,但大多数动物似乎都是独自一人或不向公众开放!