点评:Beware about the refund policy when a show gets canceled!!! We bought tickets to see Howie Mandel and he canceled his show 3 hours before show time. There were a ton of seats left so it wasn’t very crowded- may be the reason why he canceled! The show was scheduled for first week of March and we still can’t get our money back, almost 200 dollars!!! They said DO NOT CONTACT THEM… they’ll contact you. Rude! You took our money but can’t give it back?! They send an email and you have to reply to the email but still no refund!!! Why are you holding the money hostage! We are not returning to his next show so we want our money back! If you call their customer service, you’re wasting your time bc they don’t care and don’t have any answer other than they don’t know where our money is right now and when we’re getting it back! They canceled the show!!! Since it’s their fault, the money should’ve been refunded right away! Its not like that place is that busy with celebrity concerts/shows. Also, be prepared to have someone try and sell you timeshare as you enter as they do in every part of Myrtle beach! Ridiculous! Can’t even go see a show without getting bothered about buying timeshare! They need to come up with a better faster policy if a show gets cancelled! Still waiting for our money…. And will look at other places for entertainment in the future… Alabama Theatre or House of Blues etc.
翻译:当演出取消时,请注意退款政策!!!我们买了 Howie Mandel 的票,但他在演出开始前 3 小时取消了演出。当时还有很多座位,所以人不是很多——这可能是他取消演出的原因!演出原定于 3 月第一周举行,但我们仍然拿不回我们的钱,差不多 200 美元!!!他们说不要联系他们……他们会联系你。太粗鲁了!你拿了我们的钱却不能还回来?!他们发了一封电子邮件,你必须回复电子邮件,但仍然没有退款!!!你为什么要扣留钱!我们不会再去看他的下一场演出了,所以我们要回我们的钱!如果你打电话给他们的客服,你就是在浪费时间,因为他们不在乎,除了不知道我们的钱现在在哪里,什么时候能拿回来之外,他们什么答案都没有!他们取消了演出!!!既然是他们的错,钱应该马上退还!这个地方并没有那么多名人音乐会/表演。另外,准备好有人在你进入时试图向你推销分时度假,就像他们在默特尔海滩的每一个地方做的那样!太荒谬了!甚至不能去看一场演出而不去购买分时度假!如果演出被取消,他们需要制定一个更好的更快的政策!还在等我们的钱……将来会去其他地方娱乐……阿拉巴马剧院或蓝调之屋等。