点评:Ice cream is fine (I’ve had better) but the poor customer service outweighs any desire to return. I visited with my daughter and two young grandchildren. As they are very young and we knew two portions of ice cream would be way too much for them, we asked if we could have a spare tub to split for them. The sour faced lady serving us said “we can’t really do that - we would charge you for the extra tub!!”. Bear in mind we were buying other ice cream (which isn’t cheap) but no they couldn’t give us an extra tub. We declined! We sat in the gloomy seating area, which clearly hasn’t had a penny spent on it in 20 years and were then honoured with another member of staff sweeping the floor around us whilst we were all eating. How hygienic and considerate! Come on Goodalls - you can do better, if not call it a day and let someone with half an idea do this.
翻译:冰淇淋不错(我吃过更好吃的)但糟糕的客户服务让我不想再来了。我带着女儿和两个年幼的孙子去了那里。因为他们还很小,我们知道两份冰淇淋对他们来说太多了,所以我们问他们能不能给他们多一桶。服务生那位满脸愁容的女士说“我们真的不能那样做 - 我们会向你收取额外桶的费用!!”。请记住,我们还买了其他冰淇淋(不便宜)但是他们不能给我们多一桶。我们拒绝了!我们坐在阴暗的座位区,显然 20 年来这里一分钱都没花过,然后我们吃饭的时候,另一位员工很荣幸地在我们周围扫地。多么卫生和体贴啊!拜托,Goodalls - 你可以做得更好,如果不行就此打住,让一个有点想法的人来做吧。