点评:I’d been wanting to visit Sri Lanka for years, and finally did a short trip with my mom (who’s over 70). A friend recommended **Lanka Tropical Tours**, and I reached out to Amila just a couple of days before we hoped to go. I explained our preferences, including my mom’s mobility challenges, the places I wanted to see, and our food preferences. Amila was incredibly responsive, friendly, and attentive. Within hours, he sent a customised itinerary that ticked all the boxes — and it only got better from there.
Everything was flawlessly organised — from our amazing chauffeur-guide Sanju to the accommodation and sightseeing. Sanju was warm, professional, flexible, and always helpful. One of the highlights was a surprise home-cooked dinner on our first night with a lovely local family and Anupiya, who also stayed in touch throughout our trip. It was a heartfelt, memorable experience.
There were some unexpected challenges — a baggage mix-up at the airport and later, I was unwell for two days — but Amila, Sanju, and Anupiya went above and beyond to support us with genuine care. They helped us without hesitation and even refused to charge us for the added time and assistance.
I’ve travelled extensively, but rarely have I encountered such sincere, warm, and generous service. With **Lanka Tropical Tours**, it never felt transactional — they truly cared. I highly recommend them to anyone visiting the beautiful country of Sri Lanka!!
翻译:多年来我一直想去斯里兰卡,终于和妈妈(她已经70多岁了)一起进行了一次短途旅行。一位朋友推荐了“兰卡热带旅行社”,于是在出发前几天,我联系了Amila。我解释了我们的喜好,包括妈妈的行动不便、我想去的地方以及我们的饮食偏好。Amila回复非常及时、友好且细心。几个小时内,他就给我们发了一份定制行程,满足了我们所有的要求——而且之后一切都变得更好了。
一切都安排得井井有条——从我们出色的司机兼导游Sanju到住宿和观光。Sanju热情、专业、灵活,而且总是乐于助人。行程的一大亮点是,我们第一晚与当地一家人和Anupiya一起享用了惊喜的家常晚餐,Anupiya也在整个旅程中一直与我们保持联系。这是一次令人感动、难忘的经历。
虽然遇到了一些意想不到的挑战——在机场行李弄混了,之后我又病了两天——但Amila、Sanju和Anupiya竭尽全力,真诚地关心我们。他们毫不犹豫地帮助我们,甚至拒绝收取额外时间和协助的费用。
我旅行过很多地方,但很少遇到如此真诚、热情、慷慨的服务。在**兰卡热带旅游**,我从未感到像是在做交易——他们真心实意地关心我们。我强烈推荐所有前往斯里兰卡这个美丽国度的游客!