旅行
账户
Daydream82****
Fun course Bad service
Treetop Trekking Miami的点评
点评：I visited this location on June 24, 2024, with my two children who wanted to go on the course. They enjoyed the course mostly until the ending, when I, as a parent, did not enjoy nor appreciate the service. One issue was that it was a semi-rainy day, and staff members repeatedly suggested we get a rain check and return another day. This is untrue; there are no rain checks, and this was intentionally misleading. The next issue, and my main concern as a parent, was with the person who assisted my children on the obstacle course when they got stuck. I believe his name was Dan, the guy with the beard, who claimed he did all the work. My children, who wanted to finish the course, did not because one got stuck, and the man (Dan) helping them told them to look down, saying that if they continued, they would get stuck and he would have to rescue them by lowering them into the water below, where animals were waiting. He scared my children off the course, which upset us greatly. We are still upset to this day. I did speak to the on-site manager who put me in touch with the person who runs the park about this situation. I recommend for adults only, not for families, my kids being frightened by a staff member who was supposed to help is unacceptable.
翻译：2024 年 6 月 24 日，我带着两个想参加课程的孩子来到这个地方。他们非常喜欢这个课程，直到课程结束，作为家长，我既不喜欢也不欣赏这项服务。一个问题是，那天下着小雨，工作人员反复建议我们改天再来。这是不真实的；没有改天再来，这是故意误导。下一个问题，也是我作为家长最关心的问题，是帮助我的孩子在障碍赛中被困的人。我相信他的名字叫丹，就是那个留着胡子的家伙，他声称他做了所有的工作。我的孩子们想完成课程，但因为一个孩子被困住了，所以没能完成，帮助他们的人（丹）让他们往下看，说如果他们继续下去，他们就会被困住，他必须把他们放到下面的水里救他们，那里有动物在等着他们。他把我的孩子吓跑了，这让我们非常难过。直到今天，我们仍然很难过。我确实与现场经理谈过，他让我与公园管理人员联系，告知了这一情况。我建议只让成年人来，不建议家庭来，我的孩子被本应提供帮助的工作人员吓到，这是不可接受的。
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