点评:Lovely relaxing hotel, beautiful scenery. Amazing food, plenty of choice, great service. Clean, spacious, relaxing. Friendly staff. Helpful reception desk. Colourful Tropical scenery and displays in the hotel. Pool is warm, also lovely spa area accessible to all.
Note The infinity pool is only available to those who have gone premium, as are some of the dining areas and exclusive bar and lounge area. No music or bar staff in VIP AREA. Not enough seats. Can’t hear the live music from the lounge. Noisy for the residents above the lounge.
No glasses should be allowed outside during the day, especially in areas where people are intoxicated. Some residents took full advantage and became a bit of a nuisance. Staff did address this but unfortunately met with arrogance.
Room was modern with plenty of storage and space. Comfy beds although not locked together when made into a double. Bathroom had bath and shower.
Downside is that the hotel is huge and a lot to navigate. Lots of huge marble staircases but there are also lifts available. No help points if needed. Some stairs did not have an adequate handrail.Phone in the room didn’t work.
It was off peak when we went so no issues getting a subbed or table to dine at. Busy in the entertainment areas. Need more tables. No big queues for anything but I can’t imagine how it would be in other months when at full capacity.
Need to split the long brown tables in the piano area so everyone can have access to one for their drinks, and have automatic doors rather than leaving them open and causing everyone to be cold. Need cushions on the seats in the outdoor Grill area. Need outdoor heaters for the cooler evenings. Not much for children to do. Very quiet locally. Not many bars or restaurants or walks. Quite isolated.
翻译:令人放松的漂亮酒店,风景优美。食物美味,选择丰富,服务一流。干净、宽敞、令人放松。员工友好。前台服务热情。酒店内有色彩缤纷的热带风光和展示。游泳池很温暖,还有可爱的水疗区,所有人都可以进入。
注意无边泳池仅供高级客人使用,部分用餐区和专属酒吧和休息区也一样。VIP 区没有音乐或酒吧工作人员。座位不够。听不到休息室的现场音乐。休息室上方的居民会感到吵闹。
白天不允许在外面喝酒,特别是在人们醉酒的地方。一些居民充分利用了这一点,造成了一些麻烦。工作人员确实解决了这个问题,但不幸的是遭到了傲慢对待。
房间很现代,有足够的储物空间。床很舒服,虽然拼成双人床时不能锁在一起。浴室有浴缸和淋浴。
缺点是酒店很大,需要走很多路。有很多巨大的大理石楼梯,但也有电梯。需要时没有帮助点。有些楼梯没有足够的扶手。房间里的电话不能用。
我们去的时候不是高峰期,所以找个替补或用餐的桌子没什么问题。娱乐区很忙。需要更多的桌子。没有大排长队,但我无法想象其他月份满员时会是什么样子。
需要将钢琴区的长棕色桌子分开,这样每个人都可以坐在一张桌子上喝饮料,并且安装自动门,而不是让门敞开,导致每个人都感到寒冷。户外烧烤区的座位上需要垫子。需要户外加热器来应对较冷的夜晚。孩子们没什么可玩的。当地非常安静。没有多少酒吧、餐馆或散步的地方。相当偏僻。