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Matthew V
★★☆☆☆ Disappointing Experience & Poor Communication
Cheltenham Racecourse的点评
点评：★★☆☆☆ Disappointing Experience & Poor Communication
I emailed three times in the weeks leading up to the Cheltenham Gold Cup regarding my partner’s Blue Badge parking, as she suffers from severe anxiety following a life-threatening stroke. We received no response and were left in the dark, forcing us to take a gamble on the day. We ended up parking at a rugby club nearly two miles away, which meant we missed the first race and had to leave before the last.
To make matters worse, my emails were finally answered five days after the event—a clever tactic to avoid dealing with issues beforehand, but I’m not fooled by it.
As for the event itself, the racing was fantastic, and the general atmosphere was great. However, the crowd was another story. Many young lads were covered in more Guinness than they drank, with some so intoxicated they were rolling around on the floor. I’m all for a good time, but this was embarrassing.
Would I rush back after this experience? No.
I emailed three times in the weeks leading up to the Cheltenham Gold Cup regarding my partner’s Blue Badge parking, as she suffers from severe anxiety following a life-threatening stroke. We received no response and were left in the dark, forcing us to take a gamble on the day. We ended up parking at a rugby club nearly two miles away, which meant we missed the first race and had to leave before the last.
To make matters worse, my emails were finally answered five days after the event—a clever tactic to avoid dealing with issues beforehand, but I’m not fooled by it.
As for the event itself, the racing was fantastic, and the general atmosphere was great. However, the crowd was another story. Many young lads were covered in more Guinness than they drank, with some so intoxicated they were rolling around on the floor. I’m all for a good time, but this was embarrassing.
Would I rush back after this experience? No.
翻译：★★☆☆☆ 令人失望的体验和糟糕的沟通
在切尔滕纳姆金杯赛前几周，我发了三封电子邮件询问我的伴侣的蓝色徽章停车问题，因为她在一次危及生命的中风后患有严重的焦虑症。我们没有收到任何回复，被蒙在鼓里，迫使我们在当天冒险。我们最终把车停在了近两英里外的一个橄榄球俱乐部，这意味着我们错过了第一场比赛，不得不在最后一场比赛前离开。
更糟糕的是，我的电子邮件终于在比赛结束五天后得到了回复——这是一种避免事先处理问题的聪明策略，但我并没有被它愚弄。
至于比赛本身，比赛很精彩，整体氛围也很好。然而，人群是另一回事。许多年轻人身上沾的吉尼斯啤酒比他们喝的还多，有些人喝得酩酊大醉，在地上打滚。我完全是为了享受美好时光，但这太尴尬了。
在这次经历之后，我会急着回来吗？ 不。
在切尔滕纳姆金杯赛前几周，我发了三封电子邮件询问我的伴侣的蓝色徽章停车问题，因为她在一次危及生命的中风后患有严重的焦虑症。我们没有收到任何回复，被蒙在鼓里，迫使我们在当天冒险。我们最终把车停在了近两英里外的一个橄榄球俱乐部，这意味着我们错过了第一场比赛，不得不在最后一场比赛前离开。
更糟糕的是，我的电子邮件终于在比赛结束五天后得到了回复——这是一种避免事先处理问题的聪明策略，但我并没有被它愚弄。
至于比赛本身，比赛很精彩，整体氛围也很好。然而，人群是另一回事。许多年轻人身上沾的吉尼斯啤酒比他们喝的还多，有些人喝得酩酊大醉，在地上打滚。我完全是为了享受美好时光，但这太尴尬了。
在这次经历之后，我会急着回来吗？ 不。
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