旅行
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Tripadvisor用户
Rude, disrespectful and children hostile attitude
Benoît & Claude Viticulteurs的点评
点评：This was the most rude, unfriendly and children hostile environment we have been to in Luxembourg.
We are 4 couples with a total of 7 kids. We do brunches and lunches regularly and know how to organise books and toys etc for a harmonious time both for kids and parents.
From the very first moment we arrive, the restaurant manager, who is supposed to be the son of the owner, were commenting on our kids. Not touching the plants, no running around, no playing etc etc. He continued every 20-30 minutes during the 2 hours to nag on our children.
We ordered food for 15 people and bottles of cremants and wines, but still we were apparently not good enough of clients.
Today is Mother’s Day on top of everything. This young man has lack of client servicing skills, zero business sense and zero empathy for children and families.
Surely better for him to stay as “son of the owner” rather than business manager.
Never go there again!
We are 4 couples with a total of 7 kids. We do brunches and lunches regularly and know how to organise books and toys etc for a harmonious time both for kids and parents.
From the very first moment we arrive, the restaurant manager, who is supposed to be the son of the owner, were commenting on our kids. Not touching the plants, no running around, no playing etc etc. He continued every 20-30 minutes during the 2 hours to nag on our children.
We ordered food for 15 people and bottles of cremants and wines, but still we were apparently not good enough of clients.
Today is Mother’s Day on top of everything. This young man has lack of client servicing skills, zero business sense and zero empathy for children and families.
Surely better for him to stay as “son of the owner” rather than business manager.
Never go there again!
翻译：这是我们在卢森堡遇到的最粗鲁、最不友好、最不尊重孩子的环境。
我们一共有 4 对夫妇，总共 7 个孩子。我们经常一起吃早午餐和午餐，知道如何整理书籍和玩具等，让孩子和父母都能度过一段和谐的时光。
从我们到达的第一刻起，餐厅经理（应该是老板的儿子）就对我们的孩子评头论足。不碰植物、不跑来跑去、不玩耍等等。在 2 个小时里，他每隔 20-30 分钟就会唠叨我们的孩子。
我们为 15 个人点了食物，还点了几瓶火葬和葡萄酒，但我们显然还是没有很好地对待客户。
最重要的是，今天是母亲节。这个年轻人缺乏客户服务技能，没有商业意识，对孩子和家庭没有同情心。
他最好还是做“老板的儿子”，而不是做业务经理。
再也不去那里了！
我们一共有 4 对夫妇，总共 7 个孩子。我们经常一起吃早午餐和午餐，知道如何整理书籍和玩具等，让孩子和父母都能度过一段和谐的时光。
从我们到达的第一刻起，餐厅经理（应该是老板的儿子）就对我们的孩子评头论足。不碰植物、不跑来跑去、不玩耍等等。在 2 个小时里，他每隔 20-30 分钟就会唠叨我们的孩子。
我们为 15 个人点了食物，还点了几瓶火葬和葡萄酒，但我们显然还是没有很好地对待客户。
最重要的是，今天是母亲节。这个年轻人缺乏客户服务技能，没有商业意识，对孩子和家庭没有同情心。
他最好还是做“老板的儿子”，而不是做业务经理。
再也不去那里了！
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