点评:As a Deaf person, I asked if I can follow. All I saw were phones. So I just looked around while my husband who can hear interpreted the guide. He is not a professionally trained interpreter. He listened to phones while I wandered about. He tried his best as he was unfamiliar with the information. I was not informed that I can click on the QR code on each area to read the script in the beginning until we reached the quake room, I got upset as I noticed more phones. Finally the guide in that room told us to click on the QR code to read the script. Ah! I missed the information in the earlier rooms.
Also reading text script takes more time than listening to information but the guide ushered us out of the room to the next not giving me sufficient time to read the information. Honestly, I think the museum awesome and the information very interesting but the staff need to be trained to communicate clearly with the Deaf customers and to provide additional time. I would definitely recommend visiting Quake! I would probably suggest Deaf people go as a group with an interpreter and provide a bit more time too!
翻译:作为一名聋人,我询问是否可以跟随。我看到的只有手机。所以我只是四处张望,而我的丈夫可以听懂,他为导游做翻译。他不是受过专业训练的翻译。在我四处走动的时候,他听着手机。他尽了最大努力,因为他不熟悉这些信息。一开始,直到我们到达地震室,我才被告知我可以点击每个区域的二维码阅读脚本,当我注意到更多的手机时,我很不高兴。最后,那个房间里的导游告诉我们点击二维码阅读脚本。啊!我错过了前面几个房间里的信息。
此外,阅读文本脚本比听信息花费更多时间,但导游把我们从房间带到了下一个房间,没有给我足够的时间阅读信息。老实说,我认为这个博物馆很棒,信息非常有趣,但工作人员需要接受培训,以便与聋哑顾客清晰地沟通,并提供额外的时间。我绝对会推荐参观地震馆!我可能会建议聋哑人士在翻译的陪同下结伴而行,并提供多一点的时间!