Absolutely NOT a place for autism awareness and understanding
Airtastic Entertainment Centre Kildare的点评
点评:Absolutely disgusted with this place and their no drinks rule. Went with my 5 yr old autistic son and the girl behind the counter told me I couldn't bring in his beaker so wouldn't be allowed in! My son will not drink from anything else and I asked to speak to a manager and she went off and came back a few mins later to state that she could put a red wristband on it and allow us in. I only carried on as my son would have had a meltdown if I left and I had two other kids with me. I wrote a strongly worded email to them when I got home and received a call from a manager but their lack of empathy and understanding towards autism awareness is mind boggling! She claimed that staff were trained and this girl behind the counter has worked there over a year and should know better! How many people has she told that they can't enter in that amount of time! So disappointing and maddening that we have to deal with this crap in this day and age! Do better Air tastic and train yourself and your staff on basic rights for the autistic community. I will never step foot in that place again. The other soft play in the locality is head and shoulders above this place in how they treat people!
翻译:绝对厌恶这个地方和他们的禁酒规定。我带着 5 岁的自闭症儿子去了,柜台后面的女孩告诉我,我不能带他的烧杯进去,所以不允许进去!我的儿子不会喝任何其他东西,我要求和经理谈话,她离开了,几分钟后又回来了,说她可以给他戴上红色腕带,然后让我们进去。我只好继续下去,因为如果我离开,而我带着另外两个孩子,我的儿子会崩溃的。我回到家后给他们写了一封措辞强硬的电子邮件,并接到了经理的电话,但他们对自闭症意识缺乏同理心和理解,真是令人难以置信!她声称员工都受过培训,柜台后面的这个女孩在那里工作了一年多,应该更懂事!在这么长的时间内,她告诉了多少人他们不能进去!在当今这个时代,我们不得不处理这种废话,真是令人失望和抓狂!做得更好,Air tastic,培训你自己和你的员工,让他们了解自闭症群体的基本权利。我再也不会踏进那个地方了。附近其他的软体游乐场在对待人方面比这里好太多了!