点评:We had a bad experience with Galapagos Ecuadoors. We paid a higher price than offered everywhere else for ‘top tier services’ with them - they promised us the best boats for ferries and that their tours provide extra services (they told us other tour guides might not speak english, might not give us wetsuits, the boats might be very basic etc). We ended up very disappointed as we got the standard services for all of our ferries and tours and we were the only ones paying extra for this ‘premium’ service. People on our ferries were paying the standard fees which was less than what we paid and on our Los Tuneles trip we were were charged $30-40 per person more than every single person on our boat. We then got into contact with the manager expressing our disappointment, after a while got offered a refund, yet it’s been 2 months and we haven’t had a reply or a refund, so they completely ignored us. I would book with any other company in town and save yourself over $100!
翻译:我们在加拉帕戈斯群岛厄瓜多尔队的经历很糟糕。我们为他们的“顶级服务”支付了比其他任何地方都高的价格 - 他们向我们承诺最好的渡轮船并且他们的旅行团提供额外服务(他们告诉我们其他导游可能不会说英语,可能不会给我们潜水服,船可能非常基本等)。我们最终非常失望,因为我们获得了所有渡轮和旅游的标准服务,而且我们是唯一为这种“高级”服务支付额外费用的人。我们渡轮上的人支付的标准费用低于我们支付的费用,而在我们的 Los Tuneles 之旅中,我们每人收取的费用比我们船上的每个人多 30-40 美元。然后我们联系了经理,表达了我们的失望,一段时间后得到了退款,但已经 2 个月了,我们没有收到回复或退款,所以他们完全无视我们。我会预订镇上的任何其他公司,并为自己节省超过 100 美元!