旅行
账户
pranish2017
Extremely disappointing
I Giardini di Cataldo的点评
点评：Extremely Disappointing and Unprofessional Experience at Giardini di Cataldo
I am writing to express my dissatisfaction with the unprofessional conduct I encountered at Giardini di Cataldo over the past two days. My experience was marred by inconsistent information, disregard for scheduled hours, and a general lack of respect for patrons' time.
On the evening (14 March’25I visited the establishment, only to be abruptly informed that it was closed and have the door shut in my face. After a brief wait, the same staff member reappeared, stating that the gardens would open at 10:00 AM the following day. This information proved to be entirely unreliable.
Today, [15th Mar’25], I returned with my family at approximately 11:00 AM, as per the information provided. Upon arrival, we were told by a female staff member that entry would be delayed by 30 minutes due to ongoing cleaning. After the designated time, a male individual emerged and, while disclaiming ownership, confirmed that the gardens remained closed. Subsequently, after an additional 40-minute wait, a young staff member apologized, explaining that unforeseen events prevented public access.
This series of events demonstrates a severe lack of organization and a blatant disregard for the time and expectations of visitors. The conflicting information and repeated delays could have been easily avoided with clear communication and adherence to advertised hours. Instead, I and my family were subjected to unnecessary inconvenience and frustration, effectively wasting two days of our vacation.
Having traveled extensively, I can confidently state that I have never encountered such a level of unprofessionalism. This experience has significantly tarnished my impression of Giardini di Cataldo and I would strongly advise potential visitors to exercise caution before planning a visit.
I am writing to express my dissatisfaction with the unprofessional conduct I encountered at Giardini di Cataldo over the past two days. My experience was marred by inconsistent information, disregard for scheduled hours, and a general lack of respect for patrons' time.
On the evening (14 March’25I visited the establishment, only to be abruptly informed that it was closed and have the door shut in my face. After a brief wait, the same staff member reappeared, stating that the gardens would open at 10:00 AM the following day. This information proved to be entirely unreliable.
Today, [15th Mar’25], I returned with my family at approximately 11:00 AM, as per the information provided. Upon arrival, we were told by a female staff member that entry would be delayed by 30 minutes due to ongoing cleaning. After the designated time, a male individual emerged and, while disclaiming ownership, confirmed that the gardens remained closed. Subsequently, after an additional 40-minute wait, a young staff member apologized, explaining that unforeseen events prevented public access.
This series of events demonstrates a severe lack of organization and a blatant disregard for the time and expectations of visitors. The conflicting information and repeated delays could have been easily avoided with clear communication and adherence to advertised hours. Instead, I and my family were subjected to unnecessary inconvenience and frustration, effectively wasting two days of our vacation.
Having traveled extensively, I can confidently state that I have never encountered such a level of unprofessionalism. This experience has significantly tarnished my impression of Giardini di Cataldo and I would strongly advise potential visitors to exercise caution before planning a visit.
翻译：在 Giardini di Cataldo 的体验非常令人失望和不专业
我写这封信是为了表达我对过去两天在 Giardini di Cataldo 遇到的不专业行为的不满。我的体验因信息不一致、无视预定时间以及普遍不尊重顾客时间而受到损害。
当天晚上（2025 年 3 月 14 日），我参观了该场所，却突然被告知关闭，并当着我的面关上了门。短暂等待后，同一名工作人员再次出现，并表示花园将于第二天上午 10:00 开放。事实证明，这一信息完全不可靠。
今天（2025 年 3 月 15 日），我和家人按照提供的信息，大约在上午 11:00 回到了这里。抵达后，一名女工作人员告诉我们，由于正在进行清洁，入园时间将延迟 30 分钟。在指定时间之后，一名男性工作人员出现了，虽然他否认拥有花园的所有权，但确认花园仍然关闭。随后，又等了 40 分钟，一名年轻工作人员道歉，解释说不可预见的事件阻止了公众进入。
这一系列事件表明组织严重不力，公然无视游客的时间和期望。如果沟通清晰，并采取适当措施，就可以轻松避免信息冲突和反复拖延遵守广告上规定的营业时间。相反，我和我的家人遭受了不必要的不便和挫折，实际上浪费了我们两天的假期。
我去过很多地方，我可以自信地说，我从未遇到过如此不专业的服务。这次经历严重损害了我对 Giardini di Cataldo 的印象，我强烈建议潜在游客在计划参观之前要谨慎行事。
我写这封信是为了表达我对过去两天在 Giardini di Cataldo 遇到的不专业行为的不满。我的体验因信息不一致、无视预定时间以及普遍不尊重顾客时间而受到损害。
当天晚上（2025 年 3 月 14 日），我参观了该场所，却突然被告知关闭，并当着我的面关上了门。短暂等待后，同一名工作人员再次出现，并表示花园将于第二天上午 10:00 开放。事实证明，这一信息完全不可靠。
今天（2025 年 3 月 15 日），我和家人按照提供的信息，大约在上午 11:00 回到了这里。抵达后，一名女工作人员告诉我们，由于正在进行清洁，入园时间将延迟 30 分钟。在指定时间之后，一名男性工作人员出现了，虽然他否认拥有花园的所有权，但确认花园仍然关闭。随后，又等了 40 分钟，一名年轻工作人员道歉，解释说不可预见的事件阻止了公众进入。
这一系列事件表明组织严重不力，公然无视游客的时间和期望。如果沟通清晰，并采取适当措施，就可以轻松避免信息冲突和反复拖延遵守广告上规定的营业时间。相反，我和我的家人遭受了不必要的不便和挫折，实际上浪费了我们两天的假期。
我去过很多地方，我可以自信地说，我从未遇到过如此不专业的服务。这次经历严重损害了我对 Giardini di Cataldo 的印象，我强烈建议潜在游客在计划参观之前要谨慎行事。
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