点评:So I came on Sunday (1/2/25) and was served at reception by a lovely young lady in black uniform. All was well, I then went to the cafe and got a latte. The latte was not nice, I asked the staff member to remake it. Accidents happen and thats ok, but she loudly and rudely made comments about me to other staff after as i walked away. She had a right look on her face the whole time. The staff member (in orange with long brown/black hair, possibly half cast/Caribbean) then proceeded to say swear words behind the cafe infront of children. She also kept standing around on her phone. Never once smiled. she kept talking about her holiday shes going on/just come back from, and i had to physically ask her to serve me in the first place. I even heard her be rude about another staff member with greeny/blue hair behind his/hers back. The staff member in question has made me never return. I came with my daughters friends and have asked them to also email to get there money back. But just to say the woman in black on reception was lovely and all the staff on the arena were also lovely. Its just this one girl along with a skinny blond girl who she was talking to who have completely ruined it.
翻译:所以我在周日 (1/2/25) 来了,接待处一位穿着黑色制服的漂亮年轻女士为我服务。一切都很好,然后我去了咖啡馆,点了一杯拿铁。拿铁不好吃,我让工作人员重新泡了一杯。意外发生了,这没关系,但在我离开之后,她大声粗鲁地对其他工作人员评论我。她整个过程中都一脸严肃。那位工作人员 (穿着橙色衣服,留着长长的棕色/黑色头发,可能是混血儿/加勒比人) 然后开始在咖啡馆后面当着孩子的面说脏话。她还一直站在那里打电话。从来没有笑过。她一直在谈论她正在去/刚回来的假期,我不得不亲自要求她先为我服务。我甚至听到她背着另一个留着绿/蓝头发的工作人员很粗鲁。这位工作人员让我再也没有回来。我和我女儿的朋友一起来的,并要求他们也发电子邮件要回钱。但不得不说,接待处的黑衣女人很可爱,场馆里的所有工作人员也都很可爱。只是这个女孩和她正在交谈的一个瘦削的金发女孩把一切都毁了。