点评:The accessibility here is amazing!
Often I find when attending entertainment venues you have to go round the back or down a sidestreet where there's bins but the accessible entrance is right next to the main doors here which makes it so much better.
I waited a total of probably 2 minutes for a woman to come to unlock the accessible entrance doors, which is very speedy. From the second I got there I was directed where to wait, informed someone was on their way and when the lady got there she apologised for the wait (which really wasn't that long).
There were 2 members of staff who assisted me, one male who held the doors open so I was able to get through and one female who opened the doors. They both treated me with respect and kindness and they had a good sense of humour, which is a bonus.
After exiting the lift on the first floor the lady informed me of what will happen in case of a fire, told me to come back to a meeting point which was by the lift if there was anything I needed anything (like the toilet which is located downstairs) and when the gig ended. She also pointed me towards the bar.
The lady on the bar was lovely, she was having some problems with the card machine tonight but she was very professional. Having previously worked in a bar I know it's an absolute nightmare when there is an issue like that but she handled it much better than most people I know would 😅. Because wheelchairs are quite low down, I couldn't quite see the drinks in the fridges and she was helpful and patient letting me know what there was.
Over all, my friends and I had a very positive night, this is definitely a venue I will revisit in the future.
翻译:这里的无障碍设施非常棒!
我经常发现,在参加娱乐场所时,你必须绕到后面或沿着有垃圾箱的小巷走,但这里的无障碍入口就在主门旁边,这让情况好多了。
我总共等了大概 2 分钟,才有一位女士来打开无障碍入口的门,速度非常快。从我到达那里的那一刻起,我就被指引到哪里等候,并被告知有人正在路上,当那位女士到达时,她为我的等待道歉(其实并没有等那么久)。
有两名工作人员帮助我,一名男性帮我把门打开,让我能够通过,一名女性帮我开门。他们都尊重我,友善地对待我,而且他们很有幽默感,这是一个加分项。
从一楼的电梯出来后,那位女士告诉我如果发生火灾该怎么办,并告诉我如果有什么需要(比如楼下的厕所),演出结束后可以回到电梯旁的会面地点。她还指了指酒吧。
酒吧的那位女士很可爱,今晚她的刷卡机出了点问题,但她非常专业。我以前在酒吧工作过,我知道出现这样的问题绝对是一场噩梦,但她处理得比我认识的大多数人都要好得多😅。因为轮椅很低,我看不到冰箱里的饮料,她很乐于助人,耐心地告诉我那里有什么。
总的来说,我和我的朋友度过了一个非常愉快的夜晚,这绝对是我将来会再次光顾的地方。