点评:I am writing to express my profound disappointment regarding my experience at Fancourt today. As an avid golfer (8HC) and visiting from Canada, I arrived with the intention of touring the facilities and considering a reservation for a golfing stay with my wife during our visit to South Africa. Despite the security guard's efforts to contact the pro shop, and after multiple emails to the reservation office, I was denied access to the property because I didn't have a "pin number". This incident has significantly altered my perception of Fancourt, which I previously held in high regard. I believe it is important for others to be aware of the negative treatment I received. I felt unjustly treated, particularly given my intention to be a paying guest. It wasn't like I was just a tourist looking to drive around. I had multiple emails with the reservation office and I showed these emails to the security guard....
If you want to play at Simola or Penzula in Knysna, which are courses as good as Fancourt and they treat you like true valued customers... go there!
翻译:我写这封信是为了表达我对今天在 Fancourt 的经历的深深失望。作为一名狂热的高尔夫球手 (8HC) 和来自加拿大的游客,我来这里是为了参观这里的设施,并考虑在我们访问南非期间与妻子预订一次高尔夫住宿。尽管保安努力联系专卖店,并多次向预订办公室发送电子邮件,但我还是被拒绝进入酒店,因为我没有“密码”。这一事件极大地改变了我对 Fancourt 的看法,我之前对它评价很高。我认为让其他人知道我受到的负面待遇很重要。我感到受到了不公平的对待,特别是考虑到我打算成为一名付费客人。我并不是一个想开车四处游玩的游客。我收到了预订办公室的多封电子邮件,我把这些邮件给保安看了……
如果你想在克尼斯纳的 Simola 或 Penzula 打球,那里的球场和 Fancourt 一样好,他们会把你当作真正尊贵的客户……去那里吧!