Unsafe bicycles and bad attitude from the staff - give this one a swerve!
Ashbourne Bike Hire, Repair and Service Centre的点评
点评:I hired an eBike for my wife to ride from Ashbourne Bike Hire and Repair Centre. We should have been wary as we were given a bicycle which was filthy and as it turned out, unsafe to ride. The back brake lever came all the way back to the bars, the bell didn't work (very important as there were a lot of walkers and dogs on the Tissington Trail) and worst of all the handlebar stem bracket was loose. On stopping when we arrived back at the end of our ride the handlebars were by then so loose that as she braked they gave way and rolled forward suddenly, and she fell off into the brambles, hurting her knee and wrist. My wife reported the condition of the bike to the mechanic who was very rude and aggressive, and told her the handlebars were fine when we left and the bell didn't work because customers rang it too much! The manager did intervene at that point and we were given a refund. However, the bike was hired out in unsafe condition in the first place (contrary to Peak National Park Hire Contract T&C's). The boorish attitude of the mechanic towards my wife was totally unacceptable.
翻译:我从阿什伯恩自行车租赁和维修中心为妻子租了一辆电动自行车。我们本应小心谨慎,因为他们给了我们一辆脏兮兮的自行车,而且骑起来并不安全。后刹杆完全滑回了车把,车铃也不响了(这一点很重要,因为蒂辛顿小径上有很多行人和狗),最糟糕的是车把立管支架松了。当我们骑行结束回到家时停下来,发现车把已经很松了,她刹车时车把突然断裂并向前滚动,她摔倒在荆棘丛中,膝盖和手腕受伤。妻子向机械师报告了自行车的状况,但他非常粗鲁且咄咄逼人,并告诉她我们离开时车把没有问题,只是车铃不工作了,因为顾客按铃太多了!经理当时确实进行了干预,我们获得了退款。然而,这辆自行车一开始就被租出去了,状况很不安全(违反了峰顶国家公园租赁合同的条款和条件)。技工对我妻子的粗鲁态度完全令人无法接受。