旅行
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Tripadvisor用户
Awful service and kitchen staff attitude
Blackdown Garden Centre,的点评
点评：I come here a lot with friends almost on a weekly basis for coffee and food. However, there are some points that the garden centre managers need to consider and I hope they take this on board. Firstly, as we come mainly for the cafe and I bring elderly friends walking around the whole of the centre and getting lost due to poor signage is not acceptable to reach the cafe as it’s by the exit and tills. If this is a marketing ploy it’s pathetic and is always a factor when visiting.
Secondly, the toilets are outside the building which you have to leave the cafe to go to and then walk all the way around again because of having to explain to staff that you only nipped out to go to the loo.
Now for the experience, I came here and brought my family who were visiting from London. 10 of us. We queued to order food and by the time we reached the till it was 15:0 1 and two of the party had ordered fish and chips from the menu that stops serving at 15:00 . Even though we paid for the items the kitchen staff refused to make the meals meaning we got a refund and because we thought this was pathetic we left. Not only did they let a table of 10 go but all future business from us. Shame really because in some circumstances you really need to weigh up the situation and make a good choice. Poor management and poor attitude from the kitchen.
Unfortunately I won’t be going again and neither will I bring anyone again.
Secondly, the toilets are outside the building which you have to leave the cafe to go to and then walk all the way around again because of having to explain to staff that you only nipped out to go to the loo.
Now for the experience, I came here and brought my family who were visiting from London. 10 of us. We queued to order food and by the time we reached the till it was 15:0 1 and two of the party had ordered fish and chips from the menu that stops serving at 15:00 . Even though we paid for the items the kitchen staff refused to make the meals meaning we got a refund and because we thought this was pathetic we left. Not only did they let a table of 10 go but all future business from us. Shame really because in some circumstances you really need to weigh up the situation and make a good choice. Poor management and poor attitude from the kitchen.
Unfortunately I won’t be going again and neither will I bring anyone again.
翻译：我几乎每周都和朋友来这里喝咖啡吃饭。然而，花园中心的经理们需要考虑一些问题，我希望他们能考虑到。首先，我们主要是为了咖啡馆而来，我带着年长的朋友们在整个中心走来走去，由于路标不清晰而迷路，这实在令人难以接受，因为咖啡馆就在出口和收银台旁边。如果这是一种营销策略，那就太可悲了，而且这在来这里参观时总是一个问题。
其次，厕所在楼外，你得离开咖啡馆才能去，然后再绕一圈，因为你得向工作人员解释你只是顺便去趟厕所。
现在来说说体验，我来这里是为了带从伦敦来探望的家人。我们一共10个人。我们排队点餐，到收银台时已经是下午3点了，其中两个人点了菜单上下午3点停止供应的炸鱼薯条。即使我们付了钱，厨房工作人员也拒绝做饭，这意味着我们被退款了，我们觉得这太可怜了，就离开了。他们不仅放弃了一桌10人的客人，还断送了我们以后的所有生意。真是太可惜了，因为在某些情况下，你真的需要权衡利弊，做出明智的选择。厨房的管理很差，态度也很差。
很遗憾，我不会再去了，也不会再带任何人来。
其次，厕所在楼外，你得离开咖啡馆才能去，然后再绕一圈，因为你得向工作人员解释你只是顺便去趟厕所。
现在来说说体验，我来这里是为了带从伦敦来探望的家人。我们一共10个人。我们排队点餐，到收银台时已经是下午3点了，其中两个人点了菜单上下午3点停止供应的炸鱼薯条。即使我们付了钱，厨房工作人员也拒绝做饭，这意味着我们被退款了，我们觉得这太可怜了，就离开了。他们不仅放弃了一桌10人的客人，还断送了我们以后的所有生意。真是太可惜了，因为在某些情况下，你真的需要权衡利弊，做出明智的选择。厨房的管理很差，态度也很差。
很遗憾，我不会再去了，也不会再带任何人来。
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