点评:A birthday treat for my son's 14th birthday.
Booked online for the following day 2 games each, turned up early, 1st lane given was going to be 20 minutes plus, so asked for another lane, ordered food and drinks, after 5 turns each was told "hurry up and keep bowling" by staff, asked to see the manger who said "we'd had our allocated time of 9 minutes, after 15 minutes told we wouldn't have time for our second game, no people skills or customer service at all, was told " here's a voucher for your second game".
Complained via email, three different people have taken over the complaint, but still hasn't listened to the horrendous negative experience, this trip of 9 minutes cost £50.
Please Please Please if your thinking of taking sen children or younger children please think twice!
翻译:为我儿子 14 岁生日准备的生日礼物。
网上预订了第二天的每场 2 场比赛,早早就到了,第一个球道的时间是 20 分钟以上,所以要求另一个球道,点了食物和饮料,5 回合后,每个人都被告知“快点,继续打保龄球”工作人员要求见经理,经理说“我们分配的时间是 9 分钟,15 分钟后被告知我们没有时间参加第二场比赛,根本没有人际交往能力或客户服务,被告知”这是第二场比赛的优惠券”。
通过电子邮件投诉,三个不同的人接手了投诉,但仍然没有听取可怕的负面经历,这次 9 分钟的行程花费了 50 英镑。
如果您想带孩子或更小的孩子请三思!