点评:I visited as part of a group of six adults, three with physical disabilities including two wheelchair users. I was so impressed with the support and information that I received through the reservation process, and upon arrival. Staff were attentive to all the group members throughout the visit. We all had a wonderful time, the museum is well laid out, informative and visually engaging and I loved the Victorian street and the prison in particular. I enjoyed the opportunity to buy actual sweets in the Victorian sweet shop.
In terms of access there is one gallery that is not wheelchair accessible as the only entry and exit is via stairs due to the building being listed. Cells in the prison have very tight entrances and so are not accessible to everyone. We were told this information in advance of the visit. This is reflected at the time of writing in discounted disabled tickets, carer tickets at no cost and other forms of concessionary tickets ( see website)
On site there is a spacious cafe, gift shop and clean and accessible toilet facilities. Overall I highly recommend this experience.
翻译:我和六位成人一同参观,其中三位残障人士,两位坐轮椅。从预订到抵达,工作人员提供的帮助和信息都让我印象深刻。整个参观过程中,工作人员都悉心照料着每位团员。我们都度过了一段美好的时光,博物馆布局合理,内容丰富,视觉效果引人入胜。我尤其喜欢维多利亚时代的街道和监狱。我很享受在维多利亚时代的糖果店购买真糖果的机会。
由于该建筑被列为历史文物,唯一的出入口是楼梯,因此有一个展厅不方便轮椅通行。监狱的牢房入口非常狭窄,并非所有人都能进入。我们在参观前就被告知了这些信息。截至撰写本文时,残疾人优惠票、护理人员免费票以及其他形式的优惠票(详见网站)都体现了这一点。
博物馆内设有宽敞的咖啡厅、礼品店以及干净、无障碍的卫生间。总而言之,我强烈推荐这次体验。