点评:Beware! This place is all about $$$ and not your child's sports development! I booked 2 camps for our children for this December. They were so excited to attend. It was on our "bucket list" for years. I was never told before/during the booking process that the camp was non refundable. After we booked for both camps (over $8000), which did NOT include accommodations/food, we were sent a medical form that was mandatory for all campers. The 2 medical forms would require additional time and would cost us another $300. I told them that I wasn't sending my children to the overnight boarding option and I didn't understand why the medical form needed to be filled out. I offered to sign a waiver so that IMG was not liable in the event of any accidents or medical emergencies. They refused that proposed solution and proposed a refund. It was NOT me that initiated offering the refund. I accepted. Then when they went to refund me for the camps, they withheld hundreds of dollars! They refused to refund me the entire amount. On their website, it said 2.5% of the fee was to be charged in the event of a refund but in my case, they held back much more.
So unethical and unprofessional. There are so many other academies to take your child to. Don't send them here!
翻译:小心!这个地方只关心钱,不关心孩子的运动发展!我为我们的孩子预订了今年 12 月的 2 个夏令营。他们非常兴奋。这多年来一直是我们的“愿望清单”。在预订之前/预订过程中,我从未被告知夏令营不可退款。我们预订了两个夏令营(超过 8000 美元),不包括住宿/食物,之后我们收到了所有营员必须填写的医疗表格。填写这两份医疗表格需要更多时间,而且需要再花 300 美元。我告诉他们,我不会送我的孩子去过夜寄宿,我不明白为什么需要填写医疗表格。我提出签署豁免书,这样 IMG 就不会对任何事故或医疗紧急情况负责。他们拒绝了这个解决方案,并提出退款。不是我主动提出退款的。我接受了。然后,当他们去退还我的夏令营费用时,他们扣留了数百美元!他们拒绝退还我全部金额。他们的网站上说,如果退款,将收取 2.5% 的费用,但就我而言,他们扣留的钱更多。
太不道德、太不专业了。还有这么多其他学院可以送你的孩子去。不要把他们送到这里!