点评:Booked the Afternoon Tea Spa Day experience for myself and my friend. Owing to a few personal health issues we had been looking forward to this for 6 months
Positives - We found the spa staff friendly and our therapists for 2 express treatments were good. Good afternoon tea in Woodman Restaurant with helpful staff but we were the only people sat in robes which felt slightly awkward
Negatives - changing rooms were a let down; a lot of lockers were broken and unusable, shower gel bottles in shower empty, floors covered in hair and needed mopping more frequently
However the biggest issue was the 3 individuals in the pool and jacuzzi using their mobile phones playing music and making FaceTime calls. We raised this with a member of staff who said they had been asked to turn the music down. Unfortunately these individuals continued using their phones which totally spoilt what should have been a relaxing day.
We were asked on departure if everything had been okay for us…we replied “yes” until the mobile phone issues to which we got a swift “sorry”. End of…
Such a shame…
翻译:为我和我的朋友预订了下午茶水疗日体验。由于一些个人健康问题,我们期待这个体验已经 6 个月了
优点 - 我们发现水疗中心的工作人员很友好,我们的 2 次快速治疗的治疗师也很好。Woodman 餐厅的下午茶很不错,工作人员很乐于助人,但我们是唯一穿着长袍的人,感觉有点尴尬
缺点 - 更衣室令人失望;很多储物柜都坏了,无法使用,淋浴间的沐浴露瓶是空的,地板上满是头发,需要更频繁地拖地
然而,最大的问题是游泳池和按摩浴缸里的 3 个人用手机播放音乐并拨打 FaceTime 电话。我们向一名工作人员提出了这个问题,他说他们被要求把音乐调低。不幸的是,这些人继续使用他们的手机,这完全破坏了本应是轻松的一天。
我们在离开时被问到是否一切都好……我们回答“是”,直到手机出现问题,我们得到了一个迅速的“抱歉”。完结了…
真可惜…