旅行
账户
azmaty2019
Was excited about my spa day but felt underwhelmed during and after it.
Al Messila Spa的点评
点评：I had high expectations for Al Messila Spa, but overall, my experience was underwhelming. While the spa has potential, the service and facilities did not meet the five-star standard I am accustomed to, especially compared to Talise Spa in Dubai.
From the start, the hospitality was lacking—I had to search for an attendant to inform her that I was ready for my treatment, which was disappointing. Mariam, my massage therapist, was skilled (though she had quite a firm hand), and I appreciated her insightful advice on body healing, but the overall service experience did not feel as seamless or luxurious as expected.
The facilities were just average—the steam and sauna rooms were very small, and the sauna lacked a water bowl, meaning I had to use a fresh bottle of water on the coals myself, which felt like an oversight. Additionally, the signposting of the wellness area was unclear, making navigation difficult. Arriving by taxi was frustrating, as I was dropped at the main gate, and despite several available buggies, the attendant directed my Karwa driver to take an alternative route, which resulted in an extra charge.
For a spa of this caliber, I expected more attentive service, better facilities, and a smoother overall experience. While the massage itself was good, I wouldn’t rush back unless improvements were made in service and facility management.
From the start, the hospitality was lacking—I had to search for an attendant to inform her that I was ready for my treatment, which was disappointing. Mariam, my massage therapist, was skilled (though she had quite a firm hand), and I appreciated her insightful advice on body healing, but the overall service experience did not feel as seamless or luxurious as expected.
The facilities were just average—the steam and sauna rooms were very small, and the sauna lacked a water bowl, meaning I had to use a fresh bottle of water on the coals myself, which felt like an oversight. Additionally, the signposting of the wellness area was unclear, making navigation difficult. Arriving by taxi was frustrating, as I was dropped at the main gate, and despite several available buggies, the attendant directed my Karwa driver to take an alternative route, which resulted in an extra charge.
For a spa of this caliber, I expected more attentive service, better facilities, and a smoother overall experience. While the massage itself was good, I wouldn’t rush back unless improvements were made in service and facility management.
翻译：我对 Al Messila Spa 抱有很高的期望，但总体而言，我的体验令人失望。虽然水疗中心很有潜力，但服务和设施没有达到我习惯的五星级标准，尤其是与迪拜的 Talise Spa 相比。
从一开始，接待就不够周到——我不得不找一位服务员来告诉她我已经准备好接受治疗了，这令人失望。我的按摩师 Mariam 技艺娴熟（虽然她的手法很硬），我很欣赏她对身体康复的深刻建议，但整体服务体验并不像预期的那样无缝或奢华。
设施只是一般水平——蒸汽房和桑拿房很小，桑拿房没有水碗，这意味着我必须自己用一瓶新鲜的水来加热煤炭，这感觉像是一个疏忽。此外，健康区的指示牌不清晰，导航很困难。乘坐出租车到达令人沮丧，因为我被送到了大门，尽管有几辆可用的四轮马车，服务员还是指示我的 Karwa 司机走另一条路线，这导致额外收费。
对于这种水准的水疗中心，我期望更周到的服务、更好的设施和更顺畅的整体体验。虽然按摩本身很好，但除非服务和设施管理有所改善，否则我不会急于再来。
从一开始，接待就不够周到——我不得不找一位服务员来告诉她我已经准备好接受治疗了，这令人失望。我的按摩师 Mariam 技艺娴熟（虽然她的手法很硬），我很欣赏她对身体康复的深刻建议，但整体服务体验并不像预期的那样无缝或奢华。
设施只是一般水平——蒸汽房和桑拿房很小，桑拿房没有水碗，这意味着我必须自己用一瓶新鲜的水来加热煤炭，这感觉像是一个疏忽。此外，健康区的指示牌不清晰，导航很困难。乘坐出租车到达令人沮丧，因为我被送到了大门，尽管有几辆可用的四轮马车，服务员还是指示我的 Karwa 司机走另一条路线，这导致额外收费。
对于这种水准的水疗中心，我期望更周到的服务、更好的设施和更顺畅的整体体验。虽然按摩本身很好，但除非服务和设施管理有所改善，否则我不会急于再来。
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