点评:We are currently at the forest adventure in Singapore. My family and friends (11 of us) were on the course. My son got scared in the middle of level one and kept crying on the course. The instructors did nothing to help but kept chit chatting with each other. I rushed down to finish my level and ran to him, then one of the helpful instructors stopped me and told me he will help. When I complained to the manager (Kaiwen) how they can let a kid cry up there for over 5 minutes and did nothing, all she said was ‘he is getting help now, please stop shouting.’ I was speechless!! No apologies nor explanations, just asked me to stop talking?? What do you expect when you see your 6 yrs old son up in the sky crying his lung out and the instructors whom we count on to help did nothing??
We are visiting from Canada and this is a horrible experience in Singapore! We will never come back here again and will also advise you everyone we know to avoid this forest adventure place unless you are ready to leave your young kids up in the air crying helplessly.
翻译:我们目前正在新加坡进行森林探险。我的家人和朋友(我们 11 个人)都参加了课程。我儿子在一级中间就被吓到了,在球场上一直哭。教官们什么也没做,只是互相闲聊。我冲下来完成我的水平并跑向他,然后一位乐于助人的教练阻止了我并告诉我他会帮助我。当我向经理(Kaiwen)抱怨他们怎么能让一个孩子在那里哭超过 5 分钟却什么都不做时,她只说‘他现在正在寻求帮助,请不要再喊了。’我无言以对!没有道歉也没有解释,只是让我停止说话?当你看到你 6 岁的儿子在天空中哭得肺都快哭出来,而我们指望帮助的教官却什么也没做时,你会有什么期待?
我们是从加拿大来的,这在新加坡是一次可怕的经历!我们永远不会再回到这里,并且还会建议我们认识的每个人避免这个森林冒险的地方,除非你准备好让你的孩子在空中无助地哭泣。