点评:My stay at this hotel was absolutely awful. It’s in a very dirty area to begin with and there is absolutely no view whatsoever. If your thinking right now “Hey wait that’s not that bad at all” just wait for what I’m about to say.
The second day I arrived at the hotel I decided to take a bath. After draining the bath the pressure from it draining made the toilet overflow, filling my kitchen area in about 4cm of putrid toilet water. I then complained to reception and there they told me that this has been an issue for a while. So the hotel, knowing the room was faulty and that the toilet could overflow, still decided to make me pay R6000 a night.
I still have not received a refund or even a formal apology from the management. Please don’t waste your money here and rather book a different more well managed hotel.
翻译:我在这家酒店的住宿体验简直糟透了。它位于一个非常肮脏的区域,而且根本没有任何景观。如果你现在想“嘿,等等,这根本就没那么糟糕”,那就等着听我接下来要说的话吧。
我到达酒店的第二天,我决定洗个澡。在把浴缸里的水排干后,排水产生的压力导致马桶溢水,我的厨房区域被大约 4 厘米厚的腐臭马桶水填满了。然后我向前台投诉,他们告诉我,这个问题已经存在一段时间了。所以,酒店明知房间有问题,马桶可能会溢水,却仍然决定让我每晚支付 6000 兰特。
我仍然没有收到退款,甚至没有收到管理层的正式道歉。请不要在这里浪费你的钱,而是预订另一家管理更好的酒店。